Captain D's — Restaurant in Moncks Corner

Maybe its my fault for trusting this location but I thoroughly enjoy the Summerville and Goose Creek locations, so I gave this one a try as its closer to my home.

First off, I hate ordering within the hour of a place closing. Captain Ds is one of the few things still open around 9 on a Sunday though. I would have ordered online so it could have just been ready when I arrived right around 9, but they have online ordering disabled for this location. So alas, it was just slightly past 9 when I placed my order.

I then proceeded to patiently wait in the drive thru for almost 25 minutes. And that was fine with me bc at least its fresh then, right? More on that later.

But for now, let's talk about little miss Serena that yall had working drive thru. I think she needs a refresher training course. And thats actually nice compared to what I think she really needs. First she told me the wrong price and when i was trying to correct her (bc my total actually should have been more) she cut me off to say the correct price. Whatever. Was gonna let that slide. But then she opens the windows to hand me the food and ask if I need any sauces. As I was trying to say which sauces I wanted, she starts rolling her hand in the air as if telling me to hurry up. Very rude. Also not a "You're welcome" to any of my thank yous. No "Have a nice night". Just nothing but rudeness. Let's also just throw in that ole girl didn't even attempt to upsell anything. Not even drinks, the most basic thing you offer alongside food.

Now back to the food. Ain't no way this was fresh. It was barely even warm when I made it home and I only live 10~ minutes away. But more importantly, why is the spicy fish so damn thin? Also I dont believe it was fresh bc the spicy fish was a little tough to eat actually. And why are the stuffed crab shells so thin/flat now?

Anyway. I will say behind the front counter looked exceptionally clean. I had plenty of time to sit there and look at it. Most younger people don't clean that well at their jobs.

Do with this info whatever you may. I think I'll just continue going to the Goose Creek or Summerville...

If I could give no stars I honestly would. The customer service was horrific. I went through the drive thru and politely asked if there were any diet or sugar free options for my meal. The order taker told me no there were no options and they only have Pepsi, tea and lemonade. I then asked if there was Diet Pepsi and she got snippy and stated all of our drinks have sugar in them do you want anything else or not. Very rude staff. I then just said that completed my order. Went to the window and there was 3 girls standing near the window talking and clearly not working the 15 minutes I waited for my order. I asked for tartar sauce for my catfish at the window since there was none in the bag and the employee acted as if I was annoying her. My jalapeño poppers were overcooked as the filling was all in the box and the middle was essentially empty. I was truly disappointed and spent my money to feel like a burden to the staff as I interrupted their...

I have been coming to this Captain D's for five years. And I have never been disappointed with the freshness and hot food that you received when you order. Sometimes the timing of your food can be quite slow especially if you are in the Drive-Thru be prepared to sit for a minute. However the wait is worth it. The manager Mr Matthew is a sweetheart with the most upbeat spirit and always aim to please the customers and he loves to double-check the order before he hands you your bag. He even makes food suggestions even condiment suggestions with your order things that he has personally experience for others to try. And for whoever is running the kitchen they really take pride in to the food that is given to the customers. They're always dressed so nice. The hair is always covered and if you are ever in the inside you can tell they are serious about their work they take pride in it. Great place...