Zaxbys Chicken Fingers & Buffalo Wings — Restaurant in Moncks Corner

I went through the drive-thru on 5-28-2020 at 9:45pm. I began giving my order to the nice, young lady at the speaker-box. When I got to the part about requesting extra seasoning on my fries, Nadia was instantly triggered, and her responses at the speaker-box began deteriorating & became short. Nadia clearly doesn't like when customers request extra seasoning on their fries. When we pulled up to the window, Nadia (a young female with long, braided hair) condescendingly stated "you had the 5-finger plate with the Cobb salad and an extra basket of fries, right?" in three seperate instances prior to receiving our order. Nadia did this purposefully, because when she repeated our order and the items were not repeated back to us at the speaker-box accurately, we kindly replied with the additional items she forgot to mention. This triggered Nadia further, causing the condescending interaction of repeating our order three times at the window. When we received our order, I began checking the bag to ensure accuracy (a wise thing to do when you're dealing with someone who is providing a poor attitude to you). Unfortunately, Nadia didn't ensure that our salad dressing, nor the extra cup of seasoning for our fries (which we were charged for) were indeed in our bag prior to handing it to us. Whilst checking the bag, Nadia shouted angrily "THEY"RE HOLDING UP THE LINE"! I attempted to kindly obtain Nadia’s attention to open the window back up, however she was too busy texting on her iPhone XS Max. Nadia completed her text message, opened up the window with an angered expression, and I maintained my courteous persona and advised her of the missing seasoning salt (we have plenty of salad dressing at home, it wasn't worth mentioning that part). Nadia, once again triggered, shouted angrily to the kitchen, "CAN SOMEONE PLEASE GET HIM HIS SEASONING SALT"!? Nadia angrily walked away to the front register inside, and had a male give us our seasoning salt. Nadia clearly has a lot of stress in her life to be triggered by a customer request for extra seasoning on their fries. I can't imagine having as much stress in my life as Nadia does. Nadia, please know that I'm praying for you, and hope whatever is going on in your personal life improves. God loves us all, and I pray he can guide you to a better place where you can spread positivity rather than negativity to others.

Update 05-29-2020:

I’ve changed my review from 1-Star to 4-Stars. The General Manager made contact with me and provided a resolution to ensure this experience won’t occur again. Thank you for such a prompt reply - this location clearly cares about providing the utmost in...

Horrible, said I wanted a nice crisp salad with cold tomatos and cucumbers. As you can see from the picture, I get home and there is a sliver piece of tomato and no cucumbers at all, Cobb salad was a joke. I will stop driving to this location in MC, obviously employees could care less about quality of the food they put out. Buyer beware!!

And no onion straws, keep digging and I'm not sure how this is a cobb salad.

Round 2, my wife opens her Asian Zing salad with citrus vinegrette......they gave her raspberry vinegarette, there's a nice compliment to the again zing salad. Terrible.

Now management posts, "Sorry...blah blah" Gives you a place to log complaint. First page, zip code, 29461 errors!!! You can spell out the city and get further but never asks for your contact info to "make it right" So all you guys reading my review thinking they addressed it, they most certainly did not. The pictures speak...

I ordered the family order advertised for 26.99. I wanted my tenders tossed in 1 sauce. Now my price is $35. The menu also says, serves 4 people. When I made it home and looked at the food. Large box for 20 tenders, 3 small boxes. We aren't big bread eaters, so I always tell them to keep the bread. But nope, I received a small box of bread and 2 small boxes of fries. There were only 15 fries to a box. I'm talking about smaller than my index finger. Check your order before you leave. Be prepared to pay for every extra sauce you want to receive. 20 tenders only came with 4 sauces. But the customer representatives were...