Taco Bell — Restaurant in Monona

Go here a lot and there are problems but it is not the employees' problems...

The owner or GM is who needs to do WAYYY better. Higher decent amount of people so when the rush comes at noon or dinner time the line isn't 13 cars deep in the drive-thru! I mean come on and don't blame it on people don't want to work because if you said you were hiring for 20 bucks an hour I would personally be down there signing up! Quit blaming employees and actually do your job which is have your restaurant running and working efficiently and properly! Most people are thinking when something goes wrong it's the employees fault and sometimes it is but in this case 95% of all problems arise from mismanagement and the owners greed for running always a skeleton crew. The manager one time said I can't keep employees here and we're constantly training new people. Ok? Pay them a decent wage or you're going to have to figure that in to your business model that you are going to constantly be going through employees since you don't want to pay them or at the very least give them enough people to run the restaurant from day to day. Just unbelievable the greed trying to get every single cent out of the community without having any remorse or responsibility when multiple people file complaints that it's constantly getting worse there and I often see the line over 10 cars deep at least twice a day. At least at QuikTrip when the line gets long they call up people from other places quick to get people checked out and then they go back to what they were previously doing. This gives people the chance to get in and out quickly and efficiently and almost as important happily.

(Previous review) When they are actually open the hours they say they will be it is great. Often, NOT. They are ok when not busy and they aren't rushed. But we all know the food rush scenarios and the good places take it in stride.

However I have drove 12 minutes multiple times one way just to get there to be told that there closing early because no delivery of food or their closed completely because there's no workers to work.

The question is if you could make $75,000 a year working at Taco Bell 9:00 to 5:00 would you do it? The answer is yes of course you would unless you're somehow making more than $75,000 right now then okay however it is easily seen that the problem is not with the employees it's Taco Bell on a whole.

For one of the most cleanest and least violated fast food chains you think they'd want to be open for business longer and...

I really prefer this Taco Bell to the other two near me (the Cantina one on State Street and the one on East Wash) which sort of annoy me for different reasons which become obvious to you if you visit either location at the only hours where you can really eat Taco Bell in my mind, which is no earlier than about 8 PM. It has the added benefit of basically being in the Pick N Save parking lot, so you can get Taco Bell as a reward for making sure to get groceries. You'll cook tomorrow, totally. And you can even drive by the Red Robin on the way in and think "huh, I should eat there sometime" and you can just keep never doing it. I think it's nice to skirt down the Beltline and feel like you're in a totally different place being in Monona, that little taste of suburban angst even though you're minutes outside Madison which is also basically just the suburbs. The Taco Bell itself I've only experienced through the drive through so far, but I really can't complain. I'm fully buckled in for a 15 minute wait when I go through a nighttime Taco Bell drive through, but everything always seems to come out quick and correct without much hassle. All the staff seem awesome, and I commend them for helping me on my pursuit of cheap tortillas filled with huge sour cream, cheese, and meat pockets. If you want my personal life hack, I think the perfect order (for when you're really hungry and craving Taco Bell) is one Doritos Loco Taco (the conjugation of this has always really bothered me), two beefy five layers, one Crunchwrap Supreme, and the Nachos Bellgrande. I save the Crunchwrap and one burrito for the next day in the fridge and honestly I think they might be even better cold the next day especially if you're hungover. Get a person you love to drive you to this Taco Bell on a cool summer night when they're sober but maybe you've had a few drinks and just enjoy the breeze, the sounds of the drive through out the window, and some cheap Texmex food that just simply cannot be doing good things...

food is relatively okay, no real complaints about the breakfasts. we usually hit here for whenever we want a quick breakfast before we head towards Milwaukee.

we went here a week ago Sunday and the manager was great at first, apologetic that they're backed up and it would be a few minutes. gave us an extra soda for our understanding and patience. so we ordered two breakfast tacos and one breakfast crunch wrap and a drink. filled up the paid drink with a frozen drink and the other with a soda. so once we got our food and made it 1/2 thru eating the manager yelled across the restaurant which only had myself and boyfriend in there stating that their frozen drink machine is for staff only. umm its in the lobby which is self serve and no signs that state this. then as we were leaving again loudly told us that ""if we enjoyed our meal to come back if not go to the burger king up the road instead."" in the most snarky and unprofessional tone. I've already had problems with this one quack of a manager a month prior. i was in the drive through that time and she/he (sorry for anyone who is gay or trans this isn't a hit at them I honestly could not tell who/what this person was) but he/she threw my bag at me in the drive through, didn't hand the bag to me nicely but shoved it at me and before I could ask for a straw or something small (I don't remember exactly what I needed but was something small) they slammed the window. I had gone there again and a different lady who was at the drive through was very polite and apologetic and understanding because i told her what had happened with the prior quack of a manager. this lady is the only reason why i am giving service a 2 star. if it wasnt for the lady that apologized i would give...