Nothing Bundt Cakes — Restaurant in Monroe

When I entered there was a white lady and a black lady being tended to. So I politely waited in line. As the black cashier proceeded to the back to get the white lady order, she started browsing around. Chelsea approached her even though she knew she was being waited on. She said I’m being helped. The cashier went to the back to get my order. She said oh ok. Another white lady enters and Chelsea went to the white lady and left me standing. The white lady told Chelsea, I just walked in, this young lady was here before me. In which Chelsea already knew this!!!!! Wow! I’ve never been racially profiled in my life!!!!! I am highly ticked off at the service I’ve received on today, and this is coming from a person who loves this company. Never have I received this treatment in Shreveport. The cakes itself are good, but...

I did an online order last night to be picked up today! The two ladies working the front desk at 10:30 this morning (12/29/22) were phenomenal! One of the sweet lady’s name was Kierstyn and I didn’t catch the other lady’s name. They offered to take my cakes to my car and when I declined they happily opened the front door since my hands were full! My 8 inch Bundt cake was wrapped in cellophane with a bow and tag so it would make the perfect gift for someone or for any celebration. Or, do like me and order one for you and your co-workers to enjoy just because! I can’t wait...

Usually I'm pretty satisfied with my purchase and I just love the cakes. However, this time I ordered online and had someone pickup my order on yesterday 12/17/24 and I ordered 4 bundtlets but only received 3. I called once I received my order and was told that I could come pickup the forgotten item which would be fine but I live 1 hour 30 minutes away lol. Plus, apparently I wanted them too badly because each one I've eaten seems to be undercooked and not tasting like my usual at all. In fact, they are very doughy. I have truly never had a bad bundt cake. Not their...