Southern Classic Chicken — Restaurant in Monroe

Not great! I heard positive things about this franchise. I can only say the Monroe location is not tasty nor does it have gpod customer service. We repeated our order 4 times at the drive thru speaker when we pulled up to the window we repeated the order 3 more times. No joke we repeated the order a total of 7 times. We got our food, mine was fresh, my husband's 2 pc mix was way overcooked. No utensils were given to eat the red beans & the cajun rice. $18 for 2 orders of 2 pc mix & sides. Definitely not worth it & they still got the order wrong & was also out of ketchup. I am willing to give one of the other locations a try but not the Monroe location. Avoid this place & go to the super market across the street which advertised 8pc for $6.99. Not a great experience at Southern Classic Fried...

Well where do I began....Southern Classic Chicken was a fabulous favorite of mine every time I visited home...their quality of service has fallen greatly...the food here use to be awesome..but now it is only reheated Chicken and I and my husband tried on several visits back home to give this restaurant a fair chance but to date on their 5th attempt they still fell short ...I will never patronize at this business again...actually the board of Health should be notified...because this food is not properly heated..I will give them this the fried okra was hot..but not the only item most people want to eat..so with this being said....Southern Classic Chicken get you act together and continue to grow your...

My brother and I went Southern Classic on Saturday. Online it stated they closed at 11pm we pulled up to the restaurant at 9:35pm. We pulled up to the menu to order at 10:06pm once we got to the menu to order they stated the restaurant was closed. It was about 5 cars behind us that also waited a very long time to order. I believe management needs to do a better job of training and providing better customer service. If you know you all going to be that busy please hire the help you need to take care of the customers. Don’t just close the restaurant because you’re getting to busy that’s very unprofessional and ownership needs to address this as soon...