Wendy's — Restaurant in Monroe

The biscuits are delicious. I had a honey butter chicken biscuit and asked for no honey butter on it. It was put on it anyhow, and I had to go back into the drive-through to have them replace it.

They also asked me to pull out of the drive-through before I could check my bags to make sure all the items were included. There were no other cars in the drive through both times we were in it. Also, we were told to park in the pick-up parking while they prepared the new biscuit, and they brought it out to us.

They fixed another biscuit quickly, but our iced coffees tasted terrible! I've had many of them at other locations and love them. Very...

Good customer isn’t common now days, with that being said I do my best to compliment anyone who displays good customer service. I decided to purchase dinner as it was convenient for me on that party. As I placed my order I noticed that the young lady was not only patient but pleasant. I proceeded to the second window, she greeted me with a smile. I asked for her manager, she deserved to be recognized. When the manager approach I explain what great service I received. She appreciated the young lady, smiled and thanked me. I couldn’t believe how polite they were. Thank you Nacoia and Christal you guys...

This is the absolute worst Wendy's in Ouachita Parish! On multiple occasions I have received my drive-thru order missing items that I have paid for. I'm not a fan of the drive-thru in general, but this location often had it dining area closed. After alerting them that I was missing 2 Hot Honey Chicken sandwiches, the employee that brought it out to me had an attitude. I asked him why he had an attitude with me because they got my order wrong and he acted like he wanted to fight me. I called the number on the receipt and they were no help and did absolutely nothing about...