Burger King — Restaurant in Montebello

I stopped for breakfast, and ordered a special with specifics. I paid a d planned to eat while on the way to my destination. Except as soon as I opened my food, I realized that they scre up my order. No meat in a breakfast sandwich isn't rocket science. Yet they managed to screw it up. I was on my way to meet some Government officials and professional people. No room for errors a d I couldn't go back to exchange my food nor time to fix their screw up. After all my expectations for perfect service was there. I'm relying on some adult to not screw up a breakfast sandwich. I mean, how difficult is it to fix couple of sandwiches with eggs and cheese ONLY ?? Apparently for these servers it was really hard to pay attention... So I could not eat and went on my way to task my days plans. In the evening I made time to drive almost half hour to correct some errors. They have continuesly wronged my orders. They needed to be placed on an embarrassing situation. I couldn't think of anything to fix the problem and teach them that they need to pay attention. If they did it to me?? There are other victims. My intention was, let them know they screwed up, and get a refund. Except that fat short woman behind the counter told me she wouldn't reimburse or make it right because a whole day had passed. She suggested I returned the next day. I told her, their actions had inconvenienced me to the point that they failed to follow my instructions, and that in itself placed my health at risk. I just wanted her to understand the screw up, and reimburse me. I wasn't arguing a federal case. She took the stance that I was wrong, to which I replied, that california has laws under the business and professions codes, that if I didn't get reimbursed, and told me to return the next day.... unless she promised re imbursement for additional inconveniences, I would be walking with reimbursement on that very moment. Continuing to tell me I was wondering I said to put her job on the line if she felt correct about her decisions and open for a law suit... She immediately opened the register and reimbursement was paid... Her antagonistic re actions pretty much dictated the outcomes. Now she left herself open for a lawsuit. Iam now looking for other victims of similar circumstances as I'm going after this place for a class action lawsuit. I know there's other people that has had confrontations of similar nature with this so called manager. If interested in knowing more, in vox me or leave message here. I'll make contact arrangements.

People need to pay attention to the jobs they took on to do. We're paying for the food we're getting, it isn't as if we're getting free food. They need to make corrections in how they treat the public. Becoming argumentative with anyone, it's just...

I ordered on the app and arrived at the franchise about 10 minutes later to find the side door closest to the parking was locked. After entering, it took them a minute to be acknowledged, and it was at this time that they put my order in. The bathroom was dirty, but I've seen worse, and you couldn't wash your hands in the trickle coming out of the faucet. The other restroom had a handwritten sign on it the read, employees only. The dining room was disgusting. Nearly every table was filthy, and food/trash was all over the floors. An employee was on her break at one of the cleaner tables and saw the mess. It took another 20 minutes to receive my food, and I was the only person there. I wasn't asked if I wanted any condiments, and I'm glad I didn't order a drink as the coke machine was neglected. The new renovations appeared to be done hastily without...

Went on 2/5/19 just after 10 pm in my RV and the restaurant was already closed but drive-through was still open. I asked the guy cleaning up just inside the front door if I could walk up to the drive through window and order because my RV wouldn't fit. He asked manager and she said "No." No 'Sorry' no apology of any kind, very rude. I asked again as nicely as I could and got same response. So I said something like "Then F-you a-holes." Then pointed at Burger King sign and flipped off manager to say "I'm never coming here or any Burger King again. I then went to McDonald's down the street and the restaurant was still open, got a delicious Mushroom Swiss combo, and excellent friendly service. Needless to say, that's where I'll be going for a...