Starbucks — Restaurant in Montebello

ZERO STARS!! Horrible service & waste of money... stopped by to purchase a “Iced Cloud Caramel Macchiato” and I have to say it was the worse I’ve ever had. Seemed like they have inexperience ppl run this place👎🏽👎🏽 To begin with, my drink didn’t look the way it should look color wise. This drink contains egg so I was hesitant to even try, Afraid to get sick 😷. Then again I didn’t pay for Starbucks to not have the drink and so I tried it.😩🤢 The taste was funky for a minute I thought the milk was a bit sour(No taste of caramel flavor whatsoever), tried looking past that and continue drinking then I felt texture (hard pieces of idk what🤮) and it was not the caramel. I’ve had this drink several times so I know what it should taste like, something was definitely not done correctly in the process of making my drink. I took photos and you can see white stuff on the cup and bottom of the drink that shouldn’t be there. I will not be returning to this place ever....

I went in today just to buy 3 of the hot coffee cup, not a drink just the cups. I waited in line for 15min then waited another 20min just for Samantha and the another girl working there to make the other customers drinks. Finally it’s my turn and I ask Samantha for the cups and she tells me that she can’t ring them up because she doesn’t have a barcode. I let her know I’ve been waiting patiently for over 35min just for these cups and you don’t have a barcode for the cups you have on display for sale? She said no and rolled her eyes. This really isn’t right, Starbucks makes so much money, and they can’t give there employers barcodes and on top of that Samantha was rude about it, rolling her eyes like it was my fault I didn’t have...

I ABSOLUTELY LOVEEEE this Starbucks location!! The morning crew is super nice and they ways get my order right!! When I ask for an ICED CARAMEL MACCHIATO...these baristas are the only baristas from all the Starbucks locations I have visited that ask "Do you want it upside down?" They introduced me to this way of doing my favorite drink and I love it!!! When it's done upside down the caramel doesn't get stuck to the bottom of the cup...so you actually get to enjoy it while you drink your Macchiato 😊 Kuddos to this location and the morning crew...2...