Excellent food. Ted bounced right from the bar to the host stand to be certain we had been greeted and were being taken care of. Although our server was very good and prompt, she did make 2 mistakes. When needing a soda refill she took my glass from the table to take to the fountain. Big no no. My lips have been all over the edge of glass and as well as countless others who have also had their drink refilled in such a way. The same edge of glass that was then pressed up against the fountain trigger that then commingled all kinds of germs, bacteria, viruses, and whatever. Nothing but a clean glass should ever be used at the soda fountain. The other thing was at time of payment I used cash and as she picked up she asked if change was needed. This is a question that no server should ever ask. Two things happen or options arise normally. It is either obvious whether change is needed or a tip was given and when in doubt always assume that the customer requires change. When a server asks this question they never increase their tip and can only hurt it. An unnecessary question that professional servers never ask. She was young and she still received 20% from me but others potentially may not be forgiving and I only hope that these words are read and shared amongst employees so that the restaurant can shine just a little more.
All said, this place is a gem and very much worth going to. Well worth the 5...
Read moreI had just spent 6 days in the mountains eating sandwiches and burgers. I was so happy to get back to Montrose and wanted a great steak before flying back to Texas. I searched online, read the reviews and they were great. So I thought I'd give it a try and I'm so glad I did! Reviews say Mr. Nelson does his best to greet every customer and thats exactly what I saw. Not only that but there was one spot at the end of the bar or wait 35 mins so I took it. I was surprised that Mr. Nelson was bartending and gave me the full service himself! I told him that I was from Texas and we Texans love our steaks. I wasn't disappointed AT ALL! And we actually had good conversation as well! He told me how much he cares about every single customer and how much they mean to him. He also told me that he has a couple ladies thats been with him for 39 and 41 years, Wow! If you're in the Montrose area and want a great steak, I highly recommend! Thank you Mr. Nelson for the great service you gave me as well as the great food. By the way I had the special, it was surf and turf, a 10 ounce sirloin cooked perfectly with a loaded potato, veggies and salad. Also, I'm not one that usually leaves reviews but this one was...
Read moreWow! I travel a lot throughout Colorado and always eat out. When asking around I was told to eat at this place and another (not nearly as good). Ted’s exceeded my expectations completely. I also have 11 years in the restaurant Industry so I pay attention to things that most wouldn’t notice like, are the S&P shakers full, is the table sticky, is the menu clean, did the front of house great me and me me feel welcome? I have to say BEWARE, you may never want to leave. Steak was cooked perfectly and seasoned which was NOT done right at the other place I went to yesterday. I typically stay in a town this size for 2-4 days and eat at a different place every night but there is no need to search for another place to dine. They were so aware it was almost uncanny, while I was too full to finish my meal I had a hankering for something sweet and they brought out a small, perfectly sized bite of brownie that was perfect to finish off my glass of wine, on the house. I cannot say enough about the restaurant and the clear passion the owner has for his business. I’ll be back every time I come back...
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