Domino's Pizza — Restaurant in Moorpark

Beware! This is the worst Domino's ever! My friend called to order 2 medium pizzas, one cheese and one half pepperoni and half sausage, one chicken Alfredo pasta, Sprite and coke. While placing the order, the person taking the order was not actively listening to her order. She explained in detail of the pasta dish she wanted. We thought the employee finally had the correct order and my friend paid for the order. Mind you they have a $5.00 delivery fee. When the order was delivered it was all messed up. We received the Sprite, coke, cheese pizza, and some weird pizza like dough filled with pasta. My friend called to speak to the store manager (Eric) to explain our messed up order, he was extremely rude, argumentative, and never apologized for the messed up order. He told her he could credit her card back. She told him she wanted her order. He told her he would resend the order out. She regave him the order once again. What ever happened to pleasing the customers? After receiving the order placed by Eric, we looked through the order and it still wasn't correct. We received the Sprite, coke, cheese pizza, a half cheese half pepperoni and sausage, a second half cheese half pepperoni and sausage (really?) and the correct pasta. Again, it was messed up, and by the manager. My friend called them again, this time she spoke to Tim. She found out that Eric is the general manager, and Tim is the assistant manager. Well, she once again explained this to Tim, also, how rude Eric was too. Eric once again said he could resend out the order. She explained that would be to much pizza and we didn't want any more. Tim was very apologetic and gave my friend store credit. He, also, gave her the owners name. Seems like Tim should be the main store manager, Eric should be fired, and the employee should be...

All I was trying to do was order 10 pizzas for a party. Tried doing an order online the night before to be delivered the next day. After I filled out all the details there was an error and it said to call the number instead. So I called the number and they said they also were getting the same error so to call back in the morning. I called in the morning and the phone service dominoes uses took my order which took forever and then informed me there was an issue with the system (the same one I was dealing with the night before) so they would need to transfer me directly to the store. They did and the store wasn’t opened yet which it seems like they could have checked so I was disconnected. Called back to explain what happened and see if they could do anything else and a new person told me the error had been fixed and they could take my order. They took my order and guess what…. Same error occurred so they tried to transfer me back to the store despite me explaining literally 8 times that the store was closed so it wouldn’t work. I tried calling the store directly when they opened at 10. They took my address and order and then no joke told me that even though it was in their delivery area they preferred not to go there because the parking lot in this place was sometimes crowded. What a ridiculous waste of time and terrible customer service all around. The place we were at said other people had the same problems with this dominoes that sometimes they’ll deliver and sometimes they won’t. Ended up calling pizza man Dan and they had delicious pizzas delivered in 40 minutes despite the huge order. Don’t waste your time with this dominoes location...

Horrible experience, poor execution, I ordered on line to avoid the wait, when I show up to pick up my order there was like 5 people waiting and no one was available to take care of Us, I wait for about 25 minutes without anybody noticed me, finally I decided to yell asking for my Food just to find out that my Food was sitting on the Table for all this time I was there, I don't know who was on charge of the Store, I saw a Guy on a black shirt just trying to make all the orders on the screen, I'm assuming He was the Manager on charge, when I got home course my Food was...