The drinks are pre made.
I got a caramel frap and the whipped cream on top was flat and round. I get fraps all the time, and the whipped cream when freshly sprayed is tall and fluffy. It only gets flat when it sits for too long, so I know the drink was sitting there for at least 10 minutes. Plus, thereās some chunks of ice that sink to the bottom when blended and there were no chunks at all in this one, meaning that it sat long enough for the ice to melt.
I also asked for decaf (donāt judge me), and how it used to be done was that theyāll add a shot of decaf coffee in the frap instead of regular coffee. But they asked me if I wanted it to be just decaffeinated in general and gave me a cream based frap. My suspicion is that they didnāt want to make a decaf frap and just gave me one they had made in advance to keep the line moving.
Pickiness aside, I was the only one in the drive through at the time. I ordered my drink and they gave it to me within a minute, which is way too fast for a drink to be made in my opinion. Sure, they have to be efficient, but a fresh frap takes at least 2-3 minutes from my experience.
They didnāt used to do this, so something changed within the last year. I normally donāt review stuff, but I wanted to share this as a warning. If youāre gonna sacrifice quality just to be fast, youāre gonna make a lot of people angry, especially with such high prices.
The staff were nice though, so...
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