Concetta's Main Street Bistro — Restaurant in Mount Airy

Conchetta's catered for a celebration of life with about 50 people. When I called to inquire the first time, Sandy took time out of her day to explain the options to me with quite a bit of detail and had great recommendations. She followed up with some additional information and a budget range the next day, which was earlier than anticipated. Communication via text from Jeff was also very responsive and helpful, allowing me to clarify a few items for them without taking a lot of time out of my day. They arrived just a smidge before the agreed upon time and asked if we were ready for them. They were in and out so quickly and had a great few recommendations for us on what to refrigerate for a bit and what could stay out. The food was wonderful and everyone at the celebration was impressed with the variety and quality of the spread. They provided food, beverage, plates, napkins, silverware and set everything up so that it was appealing and all we had to do was remove a few plastic covers when it was time to eat. Definitely get the cannolis! 10/10 would recommend. Even though we did not dine in, giving them five stars for atmosphere as they were so helpful, kind and considerate of the...

I do love Concetta’s normally. I have dined in and I have picked up my meal and enjoyed at home. The food is delicious. The staff friendly, but a great restaurant needs to be gracious and organized even if they are busy. I just wanted to complain about one negative aspect of my experience here. I called to give a take out order and I was put on hold which means putting the phone down so I heard all the orders and friendly conversation but I had been told to wait which I did but then after 10 minutes of waiting I was hung on. I immediately called back to give it a try because we really wanted to eat some delicious food but again the same thing happened. I was put on hold and then hung up on. I enjoy Concetta’s. I am local and I want to support local but now I will thinks twice about going here. It is unprofessional to hang up on a loyal customer. I would rather the owner or worker tell we are so busy that I can’t take take out orders or you need to come in today and order. I am happy Concetta’s is busy but the individual who answered the phone needs to be more professional and honest about calling in for Carryout if the...

Went there a few months ago for the first and last time. Disappointed for a local small business. The whole vibe on the day we entered was off a bit - seemed tension was high. Poor cashier was being chastised for not properly charging a previous customer. Then the (assumed) owner pops out from the back on a question of how many hard boiled eggs are on the salad - and he chimes in and says I'll put on 15 if you wanna pay for 15, it's $2.50 per egg. Never heard of charging a la carte for a salad item - maybe your menu should specifically state items? Then the sub sandwich was charged a la carte for a loaf of bread ($8), something about the type of bread picked required 4 slices???? - never heard of that. Again, maybe this should all be on your menu. Anyway both of these strange events and the vibe - we should have walked as the wife demanded - but me being hungry, I placed the order - $42 for a sub and salad! We didn't even get the loaf of bread - or whatever I paid for! Yeah wife was right and we will never return. Food edible (3stars), cashier great 5/owner0, avg 3 stars), atmosphere Mt Airy (5 stars)! ...