I placed an order over the telephone, for pick up. A word of warning to all VISA users: restaurants are allowed, by VISA, to add a 20% tip to any order (apparently they don't have to tell you they are doing this either???), and this will place a hold on that amount of money on your card, be it debit card OR credit card. I found this out the hard way when the charge to my debit card included the extra 20%, I was NOT informed, and this caused an overdraft in my checking account, leading to over $300 in fees from the bank and utter chaos in my life in general. So, that was the first problem with Panda Buffet, when I got home and checked my bank online they had added the 20% - not mentioning it to me, of course. But, most importantly when I got home the order was missing a few things I had ordered and included some things that I still am not sure what they are. PROBLEMS: 1.) The Broccoli with Garlic Sauce was, in fact, mixed vegetables with maybe two or three pieces of broccoli. 2.) The Boneless Spare Ribs were very fatty and served like no spare ribs I had ever ordered in the past. It looked like it could have been the Hot & Spicy Chicken I had ordered - MAYBE. 3.) The Hot & Spicy Chicken looked like a whole bunch of vegetables with a wee bit of chicken, once again fatty, and not very hot & spicy. 4.) The Chicken Teriyaki was missing, and when I called to complain the woman who answered the phone said she had checked the order and the bag of CT was in the order. Hmmm, maybe I was abducted by aliens on my way home and they took the CT and sent me back on my way home. What other explanation could there be? 5.) When I called to complain about the missing stuff, the woman on the phone told me to bring the whole order back so she could show me what was what because she was sure it was all there. UNACCEPTABLE!!
I plan to tell anyone who will listen about this disappointing and maddening problem with Panda Buffet. They HAD a good reputation up until now.
I told the woman to just be decent and remove the $6 tip I had written in, as I no longer wanted them to have the tip, to say the least. She told me to come back and she would give me $3.75 for the missing Chicken Teriyaki, so once again I told her to just remove the tip. It remains to be seen whether or not she did this since the "true" charge will not appear for another 2 or 3 days. ARGH! All this on a Friday evening after a long week of work!
The food at Panda Buffet is, unfortunately, pretty good, overall. Some examples of exceptions would be that the chicken they use has too much fat in it and cannot be eaten within removing the fat first, and the hot and sour soup has very tough strings of celery and onions which are unpleasant...
Read moreAttentive service & slow flavors are an impressive combination!
Went to Panda Buffet for the first time & tried the lunch buffet. Wow. As we were leaving, we asked how they made their food so flavorful without using too much salt.
It seems the family run restaurant does the unheard of: they still start with slowly prepared sauces & base ingredients. This adds layers and layers of subtle & rich deliciousness. Imagine a holiday meal at your grandmother's house: cooking started days ago to come together with utter perfection on the big day. That is the kind of effort these people put in every day. And every bite tasted like a labor of love.
Panda Buffet is a cozy little place tucked in a corner of a small shopping center. It's easy to pass by if you don't know where you are going, please use your GPS the first time because you don't want to miss it.
Traffic in the little strip is light so they don't seem to get crowded. The downside of that is that they can't keep everything piping hot on the buffet. There isn't enough demand to bring fresh out every few minutes like at the bigger buffets & they can't crank the heat lamps up to 11 without drying out the food. Honestly, I am glad to have food a few degrees cooler in trade for something more tender, more juicy, and more flavorful. But the temperature is what kept me from giving Panda Buffet the full 5 stars.
As of July 2019, the weekday lunch buffet is only $6.75 plus tax and tip. My mother & I had a great meal for $18 & we are already talking about making Panda Buffet a regular part of our...
Read morePanda is a bachelors type of chinese buffet. Its not beautiful to behold but it is good food and the prices are fair. Buffet eating is a matter of WHEN you decide to go. Their buffet is best during a rush, take-out is best during a lull. For those complaining about takeout here, they are a buffet and as such they must focus on keeping it stocked. All orders are prepared from scratch so they may take slightly longer than the 20 minute estimate typically given (five minutes or so), this greatly applies to the following. Keep in mind WHEN you make your order. They only have 4 cooks so ordering at a rush time like 6-7pm on a friday or saturday is unwise because thats when everyone else is ordering too. For those complaining about the quality of the buffet. Once again typical buffet rules apply; if you go at 2:30pm on a wednesday afternoon, the quality will be lower than it was at 1:00pm that same day or even a saturday in general. Hopefully this is helpful to anyone who happens to...
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