Owlbear Cafe — Restaurant in Mount Pleasant

Update: I just wanted to provide an update for future customers. I was contacted regarding my recent experience, and he was very apologetic. He made a genuine effort to correct the issue, and I’m pleased to share that the online menu has now been updated to avoid any future confusion. As I mentioned before, I’m typically used to having a pleasant experience when I visit, and I hope this was just a one-off situation

I’ve been a fan of Owlbear for a while, but after my most recent visit, I’m not sure I’ll be back. The food has always been delicious in the past, but this time was a huge disappointment. I made the mistake of ordering off the online menu instead of in-store, and the menu was updated. The bowl I received was lacking in both flavor and presentation, which was a stark contrast to what I had come to expect. The potatoes(it used to be sweet potatoes) were undercooked and crunchy and the sunny side eggs were overcooked. The kale, which appeared to be arugula due to stems, were more stems than greens and there was maybe 2 drops of chimichurri sauce. Everything was just lacking for a $15 breakfast bowl. When I returned to the restaurant to voice my concerns(to be fair, I only informed them of the potatoes and handed them the bowl), I was informed of the menu change, but that didn’t excuse the quality of the food. As a “fix,” they simply added more undercooked potatoes on top of my original bowl, which did little to improve the dish. To top it all off, when I went back to my car and came in to check on my order, I found my to-go box sitting open on a table by the door. It wasn’t even held behind the counter or sealed properly. It was just left unsupervised, which was an incredibly careless move. Overall, this last experience left a really bad impression. I had hoped for better, especially after several enjoyable visits, but this visit was a letdown in both food...

This place is definitely a hidden gem! We are so glad that we found it, we need more places like this! Everyone that was there was not only super friendly but seemed very genuine and caring, very good people! We came after dinner for snacks and games and spent a good while enjoying one of the mini games that they have available to play. I wish that I had taken a picture of their game area to show how many different options they have, they have done a fantastic job of giving a variety of classic and even some niche games. My personal favorite is Catan and they have several copies so game on haha! The food was also very good and again I just can't say enough positive about the service and the way that everybody seem to genuinely care, it was beyond a great experience! If you have not been here before do yourself a favor and give it a chance, even if you're not into games, but especially if you are into games this place must be on your list! There are just so many positive things to say even the simplest little touches like the unisex bathrooms with a changing table and any supplies that you could possibly need available right there, I can't tell you how frustrating it is as a dad that so many restrooms don't have a reasonable way to change or clean up one of the little ones! Too many little touches and thoughtful appointments here to catch them all! We will definitely be back, the only negative is that we don't live closer to spend more time here! I wish I could give more than a five star rating! They hold an incredible balance of being friendly to all ages and any type of traditional game player (as in not computer games), so whether you are single and looking for somewhere to hang out with friends and enjoy some great food and refreshments, or married with kids and beyond, you will...

Since we were nearby we decided to give this a try. Walking in we were unsure as to what the procedure was for dining in. The counter is cluttered with high objects and we could see a small open space at the end where there was a register but did not know if we should wait to be seated or what. No one looked up or greeted us as the gaggle of young ladies behind the counter were busy talking and giggling. I walked to the register and stood there watching them….and waited. Finally one glanced over and I said we’d never been there before, what was the procedure if we wanted to sit down. Okay then, menus hung on the wall to my right, order, given a number then pick a table. I explained that I’d never had a coffee with a design and was that possible? (I’d seen the pictures on Google with actual coffee cups and designs) Yes the young lady assured me she’d have them make me something special.

Please see attached photo for what I received. Not an actual cup or design. I did see several other guests receive their lattes in regular coffee cups with nice designs…I must say the avocado toast...