Whit's Frozen Custard of Mount Vernon — Restaurant in Mount Vernon

Ordered a small chocolate whitser with cheesecake and strawberry, hot fudge on top. At first, it came with no hot fudge (after being charged .50 per topping). When I corrected it and it was handed to me, it was melting over the cup. They asked me if I wanted a lid but then the two workers quietly discussed how it would not fit a lid. I said yes, I'd like a lid. The worker then went and added a glob of whip cream (for which my wife doesn't like and I didn't ask for) and then asked if I still wanted a lid. Strongly feels like she added the cream just to try and convince me to not take a lid.

My second item was a large Buckeye Madness with chocolate icecream. I got vanilla, and when I asked about it, the employee lied to my face, saying it was chocolate. That is my usual, so I know it wasn't chocolate icecream. Nevermind the fact that my wife's chocolate whitzer was right by it and clearly different. Attached is a photo of the two. The one had to be covered by a Wendy's wrapper due to the mess. Couldn't even finish my buckeye since it tasted like just melted...

We got to Whit’s in Mount Vernon 15 minutes before closing—lights on, staff scrubbing like they were racing the clock. My partner ordered the CoolCoffee custard with macadamia nuts, I got the Knoxalicious also with macadamia nuts. Well, we took one bite and realized... surprise! It was walnuts. Only walnuts. Everywhere. We both searched like archaeologists for even one macadamia. Nothing. Just a symphony of walnuts.

I’m diabetic and had asked about sugar-free options—there were none.(your website says differently but thats none of my business) So yes, we risked our blood sugar for a dessert that wasn’t even the one we ordered. And you know what? We still loved it.

It was a nutty little comedy of errors, but now we have a weirdly wonderful memory—and two walnut-flavored custards that we couldn’t stop laughing about. Thanks, Whit’s. You got our order wrong, but the moment was right.

10/10 comedy 7/10 accuracy and 12/10 for...

I don’t know who the brown hair girl is but every time I come in she’s cocky as hell towards my Fiancé. She’s in a rush always rushing and then wants a tip, yesterday I went to get ice cream for my mom and my fiancé there was a blonde who helped and was very patient with me (got a tip) there was another girl on the ice cream maker on her phone(Like there wasn’t stuff to clean up) and the brown hair girl gave my fiancé dirty looks and acted snotty. I’m autistic and it takes time for me to respond especially if I’ve never been there and she kept rushing me like slow tf down bro.

Control your workers ice cream ain’t that banger to keep dealing with her. Because I can find cheaper and better ice...