Terrible management and customer service. We delivered a Doordash order to find out they did not give us the entire order. It was the stuffed crazy bread meal deal. They only gave us the bread and we noticed on the receipt it came with a Pepsi. We went back inside and got the Pepsi.
The order was also suppose to come with a pizza. We didn't know because it doesn't say that on the receipt. We contacted the manager and said we would deliver it if he could let her know. He said he couldn't do that. He said he would give her the pizza free. I asked him since it's already paid for if he would be refunding her. He advised he cannot do that and she would need to contact Doordash. He also stated he would give her free breadsticks.
We made contact with the customer and delivered her pizza. There were no free breadsticks. No offer of a free pizza on next order.
The manager was incapable of doing anything to make it right. I have spent years in management and customer service. This is NOT how you keep customers!
The customer was very sweet and repeatedly offered another tip. We declined. She already paid too much for this food in addition to the frustration she had...
Read moreI give it 5 Stars for Little Caesars Pizza in Mountain Home. I love to come buy there and get a pizza there but... I was inside of the Vehicle and wait for my mom for my dinner or lunch of course. And yes i understand all about Little Caesars Pizza since i been watching all Little Caesars Pizza Commercials all the time as a little kid. But before i enter Little Caesars Pizza, i remember when i been watching Little Caesars Pizza Commercials with a cartoon character who did say Pizza Pizza. Then that cartoon character did say Party Party as well. I use to watch all of it all the time until 28 Years later. I been waiting forever to enter Little Caesars Pizza because i am very hungry for many years. And after 3 long Decades in 2013, Little Caesars Pizza has finally arrived in Mountain Home after the wait is finally but far from over. I've been waiting for so long, but now it's already here 6 Years ago and remains forever. And like I said, i love to come buy there. But i was inside of the vehicle like i always use to. So that's all about Little Caesars Pizza. But i must wait until after i move away by separate out of that house and into Apartment whenever i am...
Read moreI walked in, expecting to wait a little bit, because I was going to order at the counter.
I ordered 2 pizzas. No extras. A simple three meat deep dish and a supreme with no mushrooms.
After VERY patiently waiting over an hour, watching numerous customers be served their pizzas that were obviously ordered after mine was, but were clearly put in the oven after, or maybe before mine. Who knows. What gets me, is in the apology that was extended about 30 minutes after I'd ordered, she said it was barely going in the oven. Yet at least a dozen other folks came and went with freshly baked pizzas before mine were brought out. A second apology was extended and offered with a free soda, which I passed on just to get out of there, as they handed me 1 cold and 1 hot pizza...
What gets me, is there were still mushrooms on the supreme... 🤦🏻♂️
I...
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