Lebo Subs — Restaurant in Mt. Lebanon

I recently found Lebo Subs and have visited 4-5 times now with amazing experiences each time. Friendly staff, tasty food. My experience today was far different. During checkout I tried and was refused the ability to pay with my Apple credit card, a physical MasterCard that is issued by Goldman Sachs. It is a co-branded credit card, the same as a Delta American Express card for example.

The gentleman at the counter repeatedly told me “we don’t take Apple” I tried to explain, much to my confusion, that this is a MasterCard that issued by a bank. It’s just co-branded like many other credit cards on the market. I was continually told “No, it’s Apple and we don’t accept it”. I was finally told that the reason they do not accept physical Apple Credit cards was they do not require a signature, which is also incorrect. I made a purchase just after this experience at another business to test as well as called Goldman Sachs and asked. “The physical Apple Card is chip and signature required” they explained to me which has matched my experience with the card.

I would advise potentially reaching out to your merchant for clarification. As a consumer this is an odd thing to to be told that one Mastercard is not accepted but my other Mastercards are. I think potentially they may be confusing the physical Apple card with Contactless Apple Pay with my iPhone. In the end, my confusion over the situation was met with an unnecessarily rude explanation of...

I heard so much about this place and being new to the area I was excited to try it. I just got in line and a man told us to leave saying the we would be waiting for hours. Personally I thought people were overreacting, little did I know. I began to see the huge amount of confusion with the staff. You would think on a busy weekend day with the artist market going on there would be a manager there but there was only 3 younger people and on older lady on the staff. It was evident the staff were a bit confused until I began noticing a worker that was clearly under the influence. I watched her miss-handle the register and clearly say “this one is on the house” and I watched other customers express their frustration, one customer specifically telling another employee that he needed to do something about her. Finally she started adding toppings to my sandwich and put toppings on I specifically said not to. Everything was falling out of the sides so she began smashing it together. (Physically smashing it!) After watching her ignorance and clear attitude that she was under the influence, I left. I’m not waiting 40 minutes for someone to make my sandwich that is incoherent. I might as well go to south side at 2am and ask someone on the side of the street to get the sandwich I was...

I visited Lebo Sub on 2-15-24. The service was good and the atmosphere casual. I ordered the Philly Cheese Steak with onions and peppers. The flavor was good, yet the meat was minimal and I needed to use GPS to find the Peppers and onions 😡. The value was marginal at best! Over $10.00 for the half size hoagie. Disappointing! This was my first time at Lebo Subs, i’m not sure if the Philly cheesesteak was a bad choice, I got a bad cook, or it was just a bad day there.

I visited Lebo Sub two weeks ago (see above) and was disappointed. I decided to give them a second chance (3-6-24), the disappointment was worse than the first visit. I ordered the 1/2 meatball hoagie ($10.43 after tax). I was greeted promptly, courteously, and the staff were pleasant. The hoagie was on a soggy hoagie roll, minimal sauce, sparse under flavored meatballs, tasteless cheese, and it was not baked. The sign menu stated it contained meatballs, provolone, and Parmesan cheese. If it did have Provolone and Parmesan cheese on it, it was very low quality cheese (see pics). This meatball hoagie was bland and overpriced. Lebo Subs are Sub-par! Mineo’s is across the street and their 1/2 meatball hoagie is $7.00...