First, let me preface this by saying there is a complete understanding that many establishments are running understaffed and overworked. I get it, and I am very sorry this is how things are now. With that being said, if you are in a customer service position, you still have to do that, provide customer service. I made a reservation on Monday, 05/02/2022 for this evening, Saturday, 05/07/2022. The woman who took the reservation did advise they would not seat us unless all parties were present (totally understandable). My reservation was for 6:15pm, but I was not able to check in at the host stand until 6:30pm (we had one person run late). When approaching the man at the host stand, I could tell he was a little frazzled. I advised I had a reservation. He said, "How many, because we don't operate that way! Everyone has to be here!" Reminder, this man was the first point of contact for the restaurant, right in the front, at the host stand. There was no "hello", no "good evening," no "welcome to Antigua Real." Not to mention, my entire party WAS THERE, or I wouldn't have approached the host stand in the first place. He dismissed me, and asked the party that was standing behind me if they had everyone there. Then, he announced to all patrons waiting to be seated, "It doesn't matter if you have a reservation or not, or if we seat you, because no one here is going to be eating anytime soon!" I looked at the group of women I was with, oh, this was supposed to be a nice eving out, I was taking all the moms in my life out for Mother's Day. So, we all looked at each other, and unanimously decided to go someplace else. We didn't know where, but we weren't about to let this man yell at us any longer. Here's the kicker... if I could have given 0 stars, I would have, and we never even ate at Antigua Real. Pretty sad. Note to Antigua Real management.... you may want to put another representative at the host desk instead of this man. Even if it is busy, and the establishment is understaffed, it does not give this man the right to berate customers just for entering the building.