Pizza King — Restaurant in Muncie

Wish I could have given NO STARS. Worst experience ever at this location. Called in an order and had Daphney over the phone. She was very rude and disrespectful. Spoke with several levels of management and they weren't any better. Covington the store manager, then Bob Wetsell the area manager. She was justified in her behaviors because she's been there for 20 years. No wonder she is so bold with the rudeness- she knows no one will do anything about it. She was on my speakerphone so everyone at my job heard her. We were all appalled and will no longer patronize this company. We generally eat at Pizza King once a week and have only had 1 other bad experience (at another location) - but their management team had better customer service and rectified the situation right away. Bob wouldn't give me the address to the owners of the company- whom I believe should know what's happening. As a business owner myself, I would want to know. Steer clear of this place. They don't care about customer service. The driver told me to "go and pick up my receipt myself at the store". I explained to him, "If I wanted to go to the store, I wouldn't have had it delivered". He didn't care, management didn't care either. Guess they don't mind losing our business. I will share this...

The thing about Pizza Kings I love most is the small town PKs, the backroad town locations where Pizza King is the only restaurant for miles. Every shop is individual and unique but the food is consistent and good. My favorite Pizza King in Colfax is a perfect example, it's like a family there and Colfax is still my number 1. But last night I stopped at the PK on Tillotson in Muncie and boy, they're giving Colfax some stiff competition. First, it was big, busy, welcoming, clean, yet stepping in was like going back to the 1970's. Each table or booth had a red, old school wall telephone. No dial, just pick it up and someone is there to take your order. There is a huge menu and it all looked good. I had one of the best chef salads I've ever tasted, and the spaghetti with meat sauce was very good. Only criticism: no meatballs. Add them and you also add a new sandwich, right?Meatballs or not, I will be back, and I recommend this Pizza King to everybody. But sometime stop in little Colfax, Indiana and...

I eat at Pizza King all the time, at the Colfax location mostly. What I love about PKs is that each store is unique and individual while the food is consistent. Colfax Pizza King is like Colfax the town: small and inviting and everyone feels like family. But there's competition. I recently had a treat when I ate at the Pizza King on Tillotson in Muncie. It's bigger than most and it was like stepping back in time. Each booth and table had its own bright red 70's era "hot line" wall phone; just lift the receiver and someone magically is there to take your order. I had spaghetti and a chef salad. The salad was one of the best (and biggest) I've ever had. The spaghetti was good, only complaint: no meatballs on the menu. Really Pizza King? Add meatballs and you gain a pasta dish and a new sandwich. Overall a great meal. Colfax still my fave but Muncie Tillotson is a...