Wendy's — Restaurant in Muncie

The manager Rebecca is the worst person I have ever come into contact with. Especially as a manager who is supposed to ensure customer satisfaction. Last five times I’ve gone my order has been entirely wrong or just missing half my items. I’m always nice and work in food myself so I understand accidents happen. However, every time I’ve had to fix it Rebecca doesn’t say a word other than “give me the wrong items” and then holds the trash can up to throw it away in my face. Like I dont want the wrong thing anyways but it’s so passive aggressive. Doesn’t say “I’m sorry about that let me fix it” even when handing my correct items back she basically shoves them at you then walks away without a kind word. It’s to everyone I know too, not just a me thing. One time I asked for ketchup at the window and she got mad at me and said “you need to be asking at the speaker so you don’t waste our time.” Then handed me one ketchup packet. I don’t know how it went this downhill this fast, but the customer service at this location is straight trash. It’s trickled down to all of the employees who straight up ignore you and act rude. Do not waste...

This Wendy's is a complete joke. Ordered online, came to do curbside pickup could not check in so I called, was told I had to go through the drive thru so I waited for 15 mins for my food that was already bagged up. Then I get home, was missing 5 nuggets out of the 2 10 pieces we got and the bottom bun on the chicken sandwich was so hard it was inedible and the chicken had obviously been sitting there for a long time. Literally paid $30 for disgusting food. The staff are disrespectful as well. I do not have a problem waiting when the place is short staffed but to wait and then get food like that is unacceptable. The only decent thing we got was my lemonade. That is the 3rd time I've gave this location a try and I will not be back. Honestly don't know how they haven't been shut down yet. If I could rate as 0...

i went threw the drive thru the girl doing orders with purple hair was rude, i work in restaurant also and you can have bad days and get annoyed serving the public but if you are unable to do the job with customer service requirements then find other ways to work that don't interact with customers.. i ordered spicy chicken meal and it was not worth the cost ,the chicken is not cooked fully and the lettuce was the stem and bad spots, the tomato still had the top green and was white.. normally id make do with what i could eat but pink chicken isn't worth the risk even being hungry! my name is Lesli Grove and i do apology for complaining and normally don't but i as hungry and spent the only money i had until payday on this meal. can i get a refund tomm for this ? i can bring it back...