Domino's Pizza — Restaurant in Murfreesboro

This place was once great. A shining example of every college man's dream: having good pizza, with good service, at a decent price. Earlier this year this would always be my stop anytime I wanted pizza, and that time was frequent. Usually every one or two weeks. It was about $8.77 including tax for a really great large 3-topping, and that's just unbeatable considering the place is in walking distance of me. But, I decided I wanted to save a little more money and slowly stopped going.

I honestly don't know when things got worse, all I know is the experience I got last night was hardly comparable to anything I ever had earlier in the year. I believe that perhaps that employees rotated in and out, since I saw some faces I didn't recognize. In either case, the fact remains that last night was bad enough to warrant me making this review.

First order of business, the guy I was greeted by at the takeout was clearly stoned out of his mind. Normally, I don't really care about this- especially since the guy was nice- but this plays into what happens in a second. I gave my order, he gave me the okay and an estimate of 10 minutes. Alright, it used to be about 15-18 minutes, nice. I guess they managed to cut the time down.

Time passes by. It's damn cold outside, but I have a nice jacket on so I stay relatively warm. Damn near thirty minutes later of waiting right outside the window, I finally return and ask what's going on. Thus, and needless to say that I'm paraphrasing, this interaction ensued.

"Hey, man, where's my pizza?"

"Oh? Oh, yeah, right, sorry about that."

He hails one of his colleagues and tells her to grab my order. She tells him the toppings, and I'm able to hear.

"Yeah, that's mine."

"Cool. Close enough, right?"

Yeah man. Close enough. They got the toppings right at least, but the only reason I wasn't annoyed at that ill-timed joke and the wait was because I thought I'd be getting that delicious goodness that I was used to from earlier in the year. Boy, I'm sure you can guess, I was wrong. The flavor was a pale shadow of its former glory, the temperature was lukewarm- but even after heating it, it still wasn't that great. I finished it because I don't waste food, but Jesus Christ.

I'm sorry Domino's. I loved you, bro. We had a great relationship while it lasted, but all great things eventually come to an end, and it is in no small part disheartening to see that end come from your side of the deal. I had always hoped, in my childish naiveté, that I would always find scrumptious solace by your carryout window at the side. That your employees would remain the vigilant, yet compassionate nighthawks who invited me inside during January when it was blistering cold outside and I forgot my jacket.

However, the world does not turn on such dreams. So I apologize once again, and bid...

If I could give them a zero I would after tonight. I never even leave reviews so I hope that tells you all something. I use to eat here at least once a week but after tonight this Dominos will never see another dime from me. First of all I ordered my pizza like I normally do and asked for delivery (Please keep in mind that it is Midnight, I just got off work and I’m super tired.) Anyways, Not only does the girl tell me my name but then she verifys my address. Which is normal since I order here all the time. She then charges my card and tells me my food will be here in 20-30 minutes. That really surprised me because they’re never that fast but hey I wasn’t going to complain. However, 3 minutes later I get a call back and was informed they don’t deliver to me, which is a load of bull because I get delivery all the time, if not then how did you have my name and address when I called? She then says that they are going to refund me. I check my bank and didn’t see it come back, so I then call them and listen to there greeting for 10 minutes before I decided to just get in my car and drive there. I stayed on the phone the entire time till I got there which was an additional 8 minutes, just to see why it was taken so long for them to answer the phone. By my surprise when I get there, there is only one car in the drive thru and that was it. So why were they not ANSWERING THE PHONE? When I asked the manager when I got to the window he didn’t have an explanation. Stated he didn’t even see where I ordered my food, then when I showed him my bank account he miraculously found my receipt, and told me it was voided and I’ll see it come back within 2-3 business days. I sure am happy that I am not a college student on a budget because that was just unacceptable. Not only did I not get any pizza but I also didn’t get my refund. So now I’ll be sitting and hoping for a refund for food that I wasn’t even supposed to be able to purchase days later. I apologize about the rant, but at 12’ o’clock in the morning when you are hungry and tired and treated this way when you have given so much money to a particular store is...

I've noticed SEVERAL low star reviews for this location recently. I need to add ANOTHER low star rating and hopefully MAKE awareness this location has problems! They delivered my order. The pizza had ABSOLUTELY NO FLAVOR! It was certainly not the normal dominos I'm used to. However I ate it and never complained about this to the restaurant. What I WILL complain about, is receiving plain garlic knot bread with NO sauce!? NONE! THEN when I called and brought this to their attention I was passed around to MULTIPLE ARGUMENTATIVE gentlemen! I tried to let them know I've always ordered the knots and have NEVER had the sauce left out. They CONTINUED making excuses! I can handle alot, but this is simply unacceptable! It's COURTESY! Would YOU want to receive DRY bread with no sauce? Then argue? Furthermore, as a customer I will state I'm not the only one with complaints of sauces being left out! I love dominos, but this location just RUINED it. WAKE UP, get rid of the cocky ARGUMENTATIVE attitudes, and LISTEN to the customers instead of arguing before you lose...