DEAR FAZOLIS: PLEASE FIX YOUR DRIVE THRU SPEAKER!!! Every time I go I mention it to the cashier and she is more frustrated about the broken speaker than I am!! Please fix it, it's super frustrating! Also, every time I order spaghetti or fettuccini or something similar, there is NOT enough sauce and it ends up tasting dry and bland. I love you Fazolis but you gotta stop this!! Add more sauce/marinara! I went today and ordered extra marinara sauce on my spaghetti, KNOWING it would be dry.... And after I was CHARGED for extra marinara... Did I get EXTRA marinara?? NO! I DID NOT. I should have checked but I blindly trusted that it would be there since I paid for it!! You have delicious comfort food, but it always disappoints me but I can't stop going!!! PLEASE FAZOLIS I AM BEGGING YOU. YOU HAVE SO MUCH ROOM TO IMPROVE! That being said, the employees are extremely lovely people, kind, funny, and great at customer service. Now I just need to have words with the cooks about...
Read moreplaced a take out order and I remember the tag on the girl shirt was destiny and she was beyond disrespectful. She was taking food out and yelled at me to wait a second. She rung in my order wrong as well.. as I was waiting I noticed only 2 people in the kitchen and servers were not being helpful at all. I overheard a conversation between the destinty girl and some others and wht she had said was absolutely disgusting. She referred to someone's child as "little Mexican baby" and proceeded to call them brown. I also remember this girl also saying "colored people" fazolis needs to do something because I...
Read moreFor fast food Italian I'm impressed! Yummy! The only reason this isn't a 5 star is because of the grease and it seems like everything is fried. I was expecting grilled or baked chicken in my dish but it looked and tasted fried. It isn't a negative for me, but it isn't a positive either. The pizza baked spaghetti was surprisingly delicious! I love the prices and went two days in a row. My fiance and I will be back. I am really particular about red sauce and most places give to much sauce to noodle ratio. Not you guys! It was just right! I...
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