Subway — Restaurant in Murray

I’ve been going to Subway’s all over this country since they began franchising. the Murray location desperately needs new ownership, or the current owners need to have a corporate refresher course on how build & sustain customers within the community that they’re peddling their sub-par sandwiches to. I won’t even do a deep dive on that, because I’m not going back.

That said, whether you’re buying a meal for two people, or 30, and have the means to pay for it without going broke, it’s still nice to be able to get a good deal. However, the Murray location will not honor the corporate promotions that are overwhelmingly honored at most locations. It’s pathetic. I feel bad for the employees who have to constantly explain that their owners (their employer), does not participate in promos because it eats into their bottom line. Well, if that’s the case, I hope they [the owner] are paying them a livable wage but, who am I kidding, right? I’m sure this plays into the fact this location in particular, couldn’t maintain a solid staff of “sandwich artists” if their lives depended on it. Of late, the times that I’ve been there, I see deflated young people who just simply do not want to be there,. I’s very obvious, and I don’t blame them....

Absolutely worse subway experience ever!! Ordered Turkey BACON Guacamole footlong add pickle and mayo, my sandwich was missing not only the mayo and pickle, but it was missing the bacon as well...hubby ordered steak and cheese with peppers onions and provolone, he got steak and bread, either of those could be overlooked, but...I SPECIFICALLY ASKED FOR THE SUBS TO BE BAGGED SEPARATE BECAUSE I HAVE A RED MEAT ALLERGY, THEY WERE BAGGED TOGETHER, MY SANDWHICH HAD STEAK JUICE ON IT. WHEN I SPOKE TO THE STORE, I WAS TOLD IF I WANTED TO BRING THE SANDWICHES BACK I COULD HAVE THEM REPLACED... SO YEAH...PLACED THE ORDER ONLINE, THERE ARE 3 RECEIPTS WITH THE ORDER PRINTED ON THEM AS WELL AS AN EMAIL CONFIRMATION AND YOU WANT ME TO DRIVE BACK ACROSS TOWN AND AND WAIT AGAIN? 15 MINUTES IN YOUR DRIVE THRU FOR A PRE ORDER WAS PLENTY LONG ENOUGH AND MY CONTAMINATED SANDWICH IS IN THE GARBAGE. IM HUNGRY AND ANGRY AND AS SOMEONE THAT HAS EATEN AT A SUBWAY IN MOST STATES OF THIS COUNTRY I CAN HONESTLY SAY THANKS TO MURRAY KENTUCKY...

THE MURRAY SUBWAY IS TERRIBLE!!! I wouldn't even give them one star! The drive thru is the WORST!!! I ordered a Turkey Italiano Melt and IT EVEN SAID IT ON THE RECIEPT SO I KNOW THEY HEARD ME CORRECTLY & you know what I get?! A sandwich with turkey and some kind of sauce! Chili? I don't know. Sooooo I took it back (I was on my lunch break so I was gonna be late but I was hungry) anddddd I got the manager. She apologized and went and got someone to fix it. I should've checked right then and there to make sure it was right because I got all the way back to work and guess what?!! The sandwich was NOT toasted which I asked for. I could've got over that and the fact that I asked for extra olives and didn't get that either (the Manager said "yes, you did. I watched them." Ummm I asked all my co workers and they agree that it wasn't!) BUT I HATE HATE HATE mayonnaise and that's what they put on my sandwich WHEN I ASKED FOR RANCH!!!!! WHAT?!?! How does that even make sense?!?! DO NOT WASTE YOUR MONEY! Go to a different...