Jack in the Box — Restaurant in Murrieta

Employee in the drive thru was very good.. I ordered four side orders of their maple suasage links and two tacos. They lady at the window asked if I got my tacos yet I said no so she put two in the bag with the box that had the suasage in it. As I was driving away I noticed that the box had only half the suasage I ordered in it. So I drove back thru the drive thru and told them I was shorted two orders of the suasage links . The guy in the drive thru told me to pull forward. When I get to the window the lady tells me that the side of link suasage is now just one link for $0.90 not three that I have been getting twice a week for a month now. Now I go to three different stores in the area and all have sold 3 links for $.90 . They lady tells me she was the store manager ( her name is Amber) and she tells me that the guy that took my order must have not been trained correctly..now as being the store manager it is her job to make sure everyone is correctly trained And not pass the blame to another employee.. as I stated before I have been getting this same order twice a week for a month in three different stores so I guess all the stores, managers, and employees are not trained or educated on the rules and regulations of the company.. very unpleasant and...

I go through the drive thru several times a week and finally asked the guy who often works the drive thru register, what his name was. Im not usually impressed enough with employees to take their name and write a review but I think it’s important to give complements as much as give complaints because it’s well deserved and is a morale booster. “Kallen” is always friendly and just goes above what I’m used to at a fast food establishment. For every 1 person who thinks something positive or negative you can assume there’s hundreds more so I’m probably speaking for many more customers, but he’s a pleasure to interact with and represents Jacks well. In fact, all of the employees are friendly and 8 outta 10 times my food is hot and fresh. I love their chicken strips and mocha iced coffee, Starbucks has nothing on Jacks iced coffee! This is where I spend a lot of money cause I’m too lazy to cook lol and I had to write a review because I’ve been going for a few weeks and it’s consistently been a great...

The food is always fresh and made to order, you order it they make it. That's why you find yourself not getting your panties in a wad with as many guest there can be, unless of course your there at 1:00 to 3:00 am. OK moving on, normally 75% of my tines I've visited Jack I have gone through the drive through, probably cuz I'm to hungry and don't have the strength to stand and wait or it could be I'm lazy. Either way those employees are all over it man deserves I feel like u should start mooing cuz in feeling like I'm in a herd of cows. Nothing wrong with being quick even if you do have more than 10 to 12 item's, haha. Seriously though even if their quick they are still personal and friendly with you and you leave with a smile and everything you ordered. Now if I had a red phone is call Jack myself and let him know he can be proud of one team for sure the ones off of...