Salvatores by Papà Reno Italian Restaurant — Restaurant in Muscatine

We were swinging through town for a FB marketplace buy and I googled places to eat. All the reviews for this spot were really positive, lots of pictures and reccomendations, even out-of-towners who were impressed. After dinner there tonight, I don't get it... we tried the cheese sticks so many people liked, no flavor & chewy, maybe a bit under done? SO ordered the baked ziti, tasted a bit like beefaroni, pasta overdone since they bake the mozzerela topping after cooking the pasta to al dente. I ordered the seafood in spicy pink sauce (don't remember the name) and the shrimp tasted like straight dirt/potting soil, apparently that happens with low-quality, farm-raised shrimp. The pink sauce wasn't great either and didn't see any actual pieces of crab. I even tried the rolls that came out with dinner for good measure and even they weren't very good. I just felt the need to throw this review in the mix, as had it been out there for me to read, I might not have wasted the time tonight.

Your reply is funny... you didn't address any of the quality issues except to make excuses and accuse me of being a competitor trying to sabotage you with a bad review lol. I assure you, I was a standard consumer hoping simply for decent Italian food while out of town. It was a let down from start to finish, no excuses...

First time visitor and will definitely be back to try more dishes. Small restaurant setting but plenty of elbow room and I liked the raised ceilings. It made it seem bigger and not so crampy. The waitress was nice and answered our questions as we had them. When we paid she introduced us to Dom (?) and told him we were first timers.. Salad is basic...romaine and dressing.

I got the chicken parmigiana and my husband got the manicotti. I tried a bite of his and it was yummy and the sauce was great. The chicken (and this is more of a preference) was not as crispy as I expected it to be and the sauce was perfect. Simple and just enough.

We arrived around 5:45 on a Friday night and it was not busy yet so dishes came out quickly. The restaurant did start to fill up as we ate. We heard they have take and bake pizzas and after seeing several cooked ones go out the door we will definitely do that sometime. Dom (?) suggested that they freeze well and would be nice when the weather turns bad for winter and we don't want to get out of the house.

Restaurant was wheelchair accessible but I don't know if it would work for the placement of the chairs and tables to make it work for the handles of the wheelchair not to get caught by the waiter/waitresses or be too close to the table's chair and...

Diabetics Beware...

The food is good, but on the pricey side. What makes this a 1-star experience is the horrible service and the charge for each refill, even for the simple things like iced tea, which is the restaurant's policy that is applied inconsistently. Our friends have been there multiple times and never charged for refills. Our server placed tick marks on our bill. My husband is a diabetic. The server wouldn't even offer to refill his water glass, and water, as any diabetic will tell you, is something they go through a lot of. Then again, the server didn't offer to refill anything unless we begged. If she had at least acknowledged us and asked, a lot would have been forgiven. We were largely ignored. She also forgot about our salads. When she brought out our meal, we had to ask for our salads, and then she seemed put out that we still wanted them. It was a miserable experience. It's probably a great place if you order your food to go - just don't...