Subway — Restaurant in Muscle Shoals

Beware of this location. My sister worked here was on time for every scheduled shift. Was actually early. Never missed a day. Took other people's shifts when needed and got fired today because she called out an hour before her shift to pick my son up from school because he was throwing up and I wasn't able to leave work over an hour away she picked him up from school and instead of the manager being understanding for a sick child she told my sister to bring him in and sit him in the lobby even though it was clearly stated he was throwing up and had a fever. He's 5 and autistic so obviously she wasn't going to do that. So if you don't care about being sick then by all means enjoy the food. But being told to bring in a sick child to sit in the lobby for an hour after signing the rule of "if you're sick or around someone sick throwing up, fever, cough, cold then do not come in as you're around food making people's food" but told to bring a sick child in that got sent home as soon as he got to school because he threw up on a classmate and his desk area didn't even get to eat breakfast. And fired for it. My sister has all the text messages between her and manager of her letting the manager know every detail of what was going on and the manager insisting she had to be there or lose her job over her one and only day of missing and bring in the sick child to sit in the lobby infecting every customer that walked in with the stomach virus he has.

My son is okay. But I'm not. I'm mad and will be going to the district manager knowing this is a franchise and not corporate owned. What kind of FOOD place says bring in a sick child to sit in the lobby. I would've been even more mad if my son did have to sit there throwing up on customers and would've gone in there raising hell. My sister knows I don't play about my babies so she kept him home for me. We don't have anyone else here we moved away from everyone up north. And my sister stated in the interview she's the back up emergency contact if me or dad can't get to in time for my kids at school. And dad was on a service call 2 hours away. So it had to be her we had...

This location made me a BLT, but when checkout came around told me that particular sandwich no longer exists and they have to ring it up as a veggie add bacon. Fine. Until you literally charge me the price of a second sandwich as the price of added bacon. I could have paid less and gotten more by getting a different sandwich. But i didnt know this before ordering and making this. It's been my favorite since i was a kid. This is really a break down in communication and lack of training to the employees up front to tell me this BEFORE they made my food. I would have simply ordered something else! As it was, I felt obliged to pay for it and avoid an embarrassing situation with the long line behind me as I wrestled my infant simultaneously. I went back and asked to double check I wasnt rung up incorrectly and they stuck by it. Moral of the story, ask before you order as this rebranding has changed alot and apparently no one can be bothered to explain that...

This location is pathetic! I placed an order for curb side pick up. It took over 20 min for the order to be ready when the app said it was. I get home both of my sandwiches were completely wrong. They were plain! I tried to call, and the number rang and rang. I go back to the location, which I had very limited time, also why curbside was ordered to be told, they don’t have a phone, they would remake the order but they will not give my money back, and they didn’t have contact info of district manager. She didn’t know how to contact her. She didn’t know anything! They were not taking accountability or responsibility for wasting my time that I expressed has been wasted. And provided no real solution. This use to be a great location but now I urge others to go elsewhere because they are...