Farmers Home Furniture | Muscle Shoals — Local services in Muscle Shoals

My dining room table was delivered with a gouge and scratches that was not on it at the signing of purchase contract. Also 1 of the straight back chairs was not delivered . I was told the 1 chair was damaged during loading the product and that 1 will be delivered whenever they get 1 in the store . I was not given an estimated time of delivery of the 1 chair still due to me. No one has made any attempt to apologize for the inconvenience or attempted to reach out to give me an approximate day of delivery of chair still due to be delivered to me. So in as much ,I'm not very happy with the service I received. I think I deserve better service for the money I'm spending for the dining room table and chairs than what I received. If the table had been damaged prior to me signing the purchase contract, I would never have...

I ordered a bedroom set, couch and dining table. The bed frame was not set up right, my couch cushions has a hole on bottom, my table was delivered scratched. The delivery people was very unprofessional, as the other guy keep blaming the other guy for table being scratch. Then they came back with a marker trying to cover up the scratch, but the scratched was too deep that it's still visible. Looks like a child doodling my table. I didn't get any credit as that they promise, now my table is shaking like its about to fall down, I called and ask if they can come and fix it. And the lady on the phone said, “well, I don't have nobody here”. So I'm paying for a furniture that doesn't act like a brand new furniture, the lady on the phone said well that's...

Delivery did not happen as expected. I called the store two times on the day of delivery. Two hours after delivery was scheduled I was told driver went to lunch and when he returned I was first on his list. About two in the afternoon I called back to the store and was told the driver had to make a delivery in Florence and I would be on this list when he got back. My delivery did not happen on the day as scheduled. Once I notified the district manager my delivery did happen about two hours later and my delivery fee was waived. I will not shop...