Mazzio’s Pizza & Wings — Restaurant in Muskogee

My husband & I stopped the evening (around 6pm) on Friday Feb 9. We were driving through on a roadtrip to Michigan. They were not particularly busy at all, which was good because we wanted to get back on the road. We ordered a 12 inch cheese pizza with Alfredo sauce and a reg spaghetti with meat sauce. After 30 min of still no food OR communication, I walked up to the counter and she said "oh it's right here". Brought it to our table and we realized it was wrong. We didnt say anything because we were starving. The pizza crust was doughy & the whole pizza was very greasy. Still no spaghetti. I went back up and asked, by this time we had been there 45 min. My order had been made and given to someone else. She finally brought to our table and it was a 2 out of 5 at best. Very watery and lukewarm. Had obviously been made "again" and then set under the heat lamp. Almost $40 and an hour and a half later we left still hungry. Waitress/girl who took our order didn't seem to care if it was right or not. We wouldn't be back anyway because we were just passing through on a road trip but I suggest you drive on up...

We ordered our pizza at 6:11 p.m. was given a wait time of 95 minutes. A calzone ring and a stuffed crust pepperoni well done. The pizza didn't arrive until 8:18 and when we got it it was undercooked and cold. I called customer service they said the pizza was actually early because it wasn't supposed to be scheduled to be out until after 10. I said 10 we ordered it at 6:11 yes sir your order stated that it would be 95 to 105 minutes. Last I checked there 60 minutes in an hour meaning that it should have been there about an hour and a half. She told me that they were running behind schedule asked if I would like for her to reorder it and I might get it tonight. I said no give me a credit. She was rude especially considering the fact that we pay good money for pizza and expect it to be right. There was zero concerns sound they say they said that they were running behind schedule. That's no excuse for under den Pizza which by the way goes against Health codes. We had to finish cooking it in the oven....

The driver was late. Pizza takes 6 1/2 minutes to bake and I live 4 minutes from the pizza restaurant. It shouldn't take an hour and a half. No phone call. Nothing. I called customer service and they said that the driver couldn't find my house, then she said that the driver came up to my door and knocked and I wouldn't answer. She said that the driver called my phone and I wouldn't answer. Mazzios never drove down my block, I was on the porch waiting, and the phone never rang. Customer service offered to send the same driver with the same food. It was two hours old by then. I will never order from these nasty people again. And I've been inside. It's nasty in the restaurant. Don't eat here and anyone who says this is a good place to eat probably doesn't know what...