Since re-opening in a smaller location on Cherokee Street in Muskogee, I can understand new opening jitters going on. But I also understand that double checking orders against a receipt is also a must, so you do not miss anything and have an customer with a so-so or negative experience. Attached you will see pictures of my receipt and meal. In one picture there is one cheese container( there should be another one beside it, but it was not in the bag, and 2 marinara cups, but they were not in the bag either). The pizzas pictured were correct though. In this day and age, it is the little details that can be a deciding factor for customers. Always put your best foot forward, and remember people's phones eat first. You want everyone to have a positive experience, and it is not always about the quantity you can push out, but also the quality and attention to detail with every order. I look forward to trying your establishment again down the road, and having an excellent...
Read moreHonestly I was excited about this being back open as to I really do dislike the other pizza options in Muskogee. But even though the pizza is way better the customer service not so much. The delivery drivers are always nice & friendly, but I have got delivered wrong Orders more than twice from this place, I understand mistakes but when I call to let them know the attitude I received was really unprofessional, & this was a manager I spoke too smh. Insulting my intelligence leaving me on hold for 20 minutes hoping I hang up to try to correct the problem, telling me they don’t see my order ect. Like seriously then offered $5 off my order after placing an order over $40 bucks plus tipping! They hat happened previously but today I ordered a New Yorker, traditional wings, boneless wings, and cheesy bread the pizza was supposed to be half pepperoni half beef it came with...
Read moreWe ordered a couple weeks ago, the deep dish super supreme was so delicious. No other pizza place makes deep dish so having a Pizza Hut is awesome! Last night we called in order as the online app and website weren’t working. The deep dish crust could’ve been cooked longer. It wasn’t crunchy. Overall, they put tons of ingredients on their pizzas which is wonderful. Dominoes puts very little. All employees we have talked to or encountered have been very nice and courteous. We only have used delivery and they have been great. The pizza gets here at the time they tell me. Sorry no pic, we devoured it quickly. I wished they would send out coupons. I would order more if I had a coupon. I’m so happy Muskogee has a Pizza Hut again!!!...
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