Dunkin' — Restaurant in Naperville

See my update at the end . Not sure what this is. Snot? Oh my god. Right now I'm disgusted Beyond Compare. I ordered a French cruller. I took a bite I felt something cool on my lip and the first thing I thought was somebodies snot. I immediately went back in and showed the manager. She said she has no idea what it is they have nothing in their place that looks like that and assured me that people wear gloves. I explained to her that snot does not come from gloves. She said that she looked at it and she doesn't know what it is. Absolutely disgusting she asked if I wanted another color or anything else and I said absolutely not. This place is a block from my house and I will never step foot in here again. So I did make a call to the headquarters. A man named Tarak Shah called me who said he was a regional manager or something like that. He offered me. Are you ready? A $25 gift certificate. Now who out there would eat someone else's not for 25 bucks. I told him no thank you. I would rather let people know what's going on with Dunkin instead of using his $25 gift certificate. Wow. Maybe this is an...

Terrible Customer Service! Took my order, told me to pull up in front, after waiting 10 mins. Had to go inside and tried to pick up my order, rude staff member said she was taking an order and could not help me. Then another staff member asked for it to be made and I waited another 5 mins. And the woman who originally was rude to me, came over and didn't say anything or an apology.. she was so disrespectful and you could've said thank you for waiting or smiled and been more friendly. It costs you nothing to have a good attitude and provide decent customer service. Did not go here to be insulted for being a loyal customer.... First mistake, going to Dunkin, should've gone...

Apparently, if you are Indian, you can skip the line and the Indian worker behind the counter will serve you, despite protests from other customers that have been waiting in line.

I witnessed a lovely lady, waiting in line and a group of Indian men entered the store and immediately cut the line in front of her. When she protested, saying she had been waiting in line, they pretended to not know English, while giving their order to the Indian worker behind the counter. I advised this lady to call corporate and complain, because that was...