Patelli's Gyros & Beef — Restaurant in Naperville

I don’t know how this place has gotten so many good reviews. I’ve eaten at 3 different Patellis, and I haven’t felt I’ve gotten great value at any, but this is blatantly the worst. Everything about it just screams you’re paying too much. The interior looks like it was recently abandoned by another business and taken over without so much as fresh paint. I had the gyros meal, which I get at many joints like this. $14 is steep, but times being what they are post pandemic, I’m becoming resigned to it. HOWEVER, any other place I spend that on a gyro meal I receive a ton of meat and fries. Here, portion of meat is small by comparison, and you get a very small bag of fries. I don’t expect to still be hungry after spending $14 at a fast service place. Even the music playing - covers of adult contemporary classics, not even done by notable artists, but by some random singers with studio arrangements. And it’s not even functioning properly, with lots of breaks and crackling. Additionally, the front soda machine was apparently not working, so the staff has to get you refills if you want one. I could see where some people will choose to not bother, so I have to wonder if that’s intentional. And I know the suggestion on the napkin dispenser to wipe my hands on my clothes is supposed to be funny, but colored by everything else it just comes off as cheap. Maybe it’s the high rent of a desirable location? Yeah, no. A small strip near an industrial area, not exactly the holy grail of locations. I won’t be returning here, or likely any other Patellis now after this visit. I’ll go where I can get some value for what I spend, and where it feels like someone cares about my experience as much as their bottom line. I didn’t include a photo of the gyros because they were gone before I even thought of writing this review, but here’s the bag the fries came in and a couple of examples of the condition of...

The crispy Italian beef roll from this place is the talk of my friends, and it was from this fast food restaurant. I had never been before, which piqued my interest and compelled me to pay this place a visit without hesitation. The place is nice and it is like the normal fast food spot. It is clean and a bit spacious. The staff are very friendly and helpful. The staff at the counter are also very nice. Their menu is somehow huge, with a variety of options. There are also different crispy rolls on their menu, aside from the crispy Italian beef roll that I ordered with fries and a drink. There is a little wait, but I consider the service quick. At first glance at the food, I noticed that it was bigger than I thought it would be. It is fresh and hot. It really has got a nice crunch. It was definitely crispy. What got my attention is definitely the flavor of the meat. The beef was so juicy, tender, and full of flavor. I definitely like it and visiting the place for the first time is definitely worth it. I am also curious and would love to discover their menu. I highly...

First of wanted to start by saying that for the first time coming to this place I was surprised by there food!! Came in with my wife and son and ordered a few meals we were to hungry didn't get to take that many pictures like I should of but that says everything it was delicious!!! I ordered the mango habanero popcorn chicken with the fries!! If you love a hint of spice then I would recommend there fries with the chicken!!! My wife got a Philly crispy roll that was nice and toasted with the cheese melting in it with the beef juice on the side very well done and good tasting!! My son got the kids menu he had a plain burger with fries and nuggets he loved it didn't leave anything behind!!over all I rate it a 4 out of 5 and that's high for me!! Another thing the staff were really friendly and checking up on you to see how the food was not alot of restaurants do that very nice!! Had the pleasure to talk to COLT person who rang up the orders was very nice and generous of him for giving us large drinks!!Great place to go!! hope yall like this review and i recommend...