Napoli On The Bay — Restaurant in Naples

After numerous visits to Napoli on the Bay in the Crayton Cove neighborhood, today my visit turned out differently. I walked in to grab a slice of pizza and some ice cream. As I sat outside and ate my pizza I came across this COPPER FROM A BRUSH in my slice. I nearly hurt the inside of the top of my mouth and tongue. After realizing what had just been inside of my mouth, I walked back inside to speak to the owner. When I approached the cashier I had the slice of pizza inside the pizza box. When I approached the owner I told him I had found this slice of copper in my pizza. He then said " oh no you put that in the slice of pizza". He accused me of placing a piece of copper in a slice of pizza?!? He then yanked the pizza box out of my hands with my slice and immediately slammed it inside the trash can and began to grab me a new slice. He never offered to give me my money back or reimburse me. He then walked away and ignored me as he waited for the new slice to be ready. I was never disrespectful to him I clearly went back inside just to inform him that I didn't want anyone else to get injured from this issue. As he walked away I then grabbed the pizza box and the slice of pizza out of the trash and the wire to have my evidence and I walked out. I did file a complain to the Florida health department and they will move forward with this case. I received the worse customer service I've ever received for being nothing but a loyal customer. I recommend this pizza place to no one and I hope you visit another great pizzeria in Naples, Fl. The owner is a complete coward and is very disrespectful. Hope this review lets you know that you should treat your clientele better you...

Napoli Pizzeria Cheese Pizza Review

From the moment I stepped into Napoli Pizzeria, the aroma of baked dough, melted cheese, and a rich tomato sauce wafted towards me, promising a delightful experience ahead. The ambiance was rustic yet cozy, with the murmur of satisfied customers filling the space.

The star of the show was, of course, the cheese pizza. At first glance, its golden-brown crust, slightly charred at the edges, offered a visual hint of what was to come. The cheese glistened with just the right amount of grease, a testament to its richness and quality. When I took my first bite, the initial crunch of the crust transitioned into a soft, fluffy interior, providing the perfect base for the toppings.

The cheese was a revelation. Silky, stretchy, and full of flavor, it melded perfectly with the tangy and robust tomato sauce beneath. Every bite was a harmonious blend of textures and tastes - from the crust's crisp exterior to its chewy inside, and the velvety layers of cheese paired with the zesty sauce. The seasoning was spot-on, neither too salty nor bland, letting the natural flavors of the ingredients shine.

What also stood out at Napoli was the consistency in each slice. The distribution of cheese and sauce was even throughout, ensuring that every bite was as delicious as the last.

In conclusion, Napoli Pizzeria's cheese pizza is an epitome of simplicity done right. It's a testament to the power of quality ingredients combined with expert craftsmanship. For those in search of an authentic and delectable cheese pizza experience, Napoli is the place to be....

So disappointing. You read previous reviews and yet nothing has changed. Food was ok. Upon entry, all tables dirty. Only 1 guest was waiting for his to-go order so no reason for them to be like that. We cleaned our table. Staff was busy on their phones. No customer service whatsoever. Bathrooms out of order. Customer after asked. Fountain drink machine out of order. No water. I couldn't believe, a bigger location, more staff and yet such a waste. Received our food and it was just set on table. No silverware, no napkins. No here's your order. Just here and staff went back to sit on stool and be on his phone. A lot more chatter between staff than acknowledgement of customers. I write this not out of petty or entitlement. It's out of contrast of other locations. I cleaned up our table. Group of 8 came in as we were leaving. Asked if they had to clean the tables. Staff did nothing, said nothing. We let them know, yes you have to if you decide to eat there. And good luck. Everything is terrible. Staff, cleanliness, service etc. I hope owners take a look now. It's a good location but losing lot of business if it keeps...