A string of disappointments… I visited this business at 10am on a Sunday morning. When I entered, I glanced at the baskets of bagels in the display cabinet and saw that all but two were empty. The employee behind the counter noticed the look on my face and told me that there were several other varieties in the back. The flavors that he described sounded good so I waited. There were two people in line in front of me, but with only two employees the line wasn’t moving. The person preparing the food was working steadily, albeit slowly, and I soon realized how long I’d have to wait to order, not to mention the assumption that I’d have a further wait for the order to be prepared. Truthfully none of this proved to be deal-breaker since I wasn’t in a rush. What did turn me off from the establishment was that the employee working the register was handling food for customers without gloves and I had not observed him washing his hands. He bagged up an order of bagels for the first customer in line with bare hands, then he hand packed some tubs of cream cheese for the same order and I saw his hands had touched not only the outside of the new tubs, but also the inside. Then he touched the register, the customer’s credit card, and various other parts of the kitchen. I knew that the risk of food-borne illness was too high for my comfort and I abandoned my place in line and left. It’s very unlikely that...
Read moreHorrible. Their prices aren't accurate and the food (Greek Salad) was mediocre. The gentleman said the prices were from when they first opened and he was well aware of it. He repeatedly argued as the cost would be almost $10.00 more. When we finally got our salads they were ALL lettuce, prepackaged chicken, 2 cucumbers, smushed olives, a little feta and ZERO OF ANYTHING else. Don't bother.
EDITED FOLLOWING THE OWNER'S RESPONSE :
So, you're admitting that you advertise two different prices yet want to blame me and accuse me of complaining? Terrible customer service. If I'm coming in to dine, WHY would I check the online menu when you clearly have a menu displayed on the board? That was my FIRST and without a doubt LAST time I'll ever eat there or recommend it. A simple, "gee, I'm sorry about the price difference. I should change that. I appreciate you coming in and I'd love for you to come back..." goes a long way in customer...
Read moreGood food, but awful service, I got 2 things and they passed my order to the back of all the other tickets and started making all of these big orders before mine who got there after me. I had been waiting like 15 minutes patiently. Untill I finally go up and say something after a party that came in after me with 5 bagels toasted and cream cheese on them, had got their order. I went up and stood right next to the counter asking whats going on and they said nothing were making yours now... After waiting almost 20 minutes they finally grab my bagel and start toasting it, and then go to the microwave to grab my egg and bacon for my breakfast sandwich. I thought it was quality food not fast food. They really need to prioritize every customers ticket when it is,busy not just the big ones. Also cook the food properly not...
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