Turnip Truck Natural Market — Restaurant in Nashville-Davidson

Left this store just twenty to twenty-five min ago. I purchased grapes and three cans of cat food. When I checked out the clerk working took my money and handed me my change. No prob. But then instead of handing me the receipt, she made a point to hand me my change, which was coins, but tossed (not even dropped it) my receipt in the bag. So as I reached out for the change I said, “thank you… and for the receipt”. She abruptly looked up at me and responded, “yep”.

Problem: I’m sure this store has not and does not train employees to toss customers receipts in the bags. Unacceptable. Surely she didn’t expect me to say anything about it. Additionally the major question is why she couldn’t have simply handed me the receipt along with the change. They were both in the same hand from the time she got both from the register up until the point of handing the change to me, then she all of a sudden tossed it in the bag. Well, when it’s attempted to be justified, simply ask if she normally does this with customers, how many times today prior to me had she done it and will she continue making this a consistent notion from here on out. Maybe if mine or other customers hands are full I could see it, but even then, normally clerks, cashiers, etc… say “your receipts in the bag or I’m putting the receipt in the bag. Everyone is of age to know what they’re doing and very aware of it. This had to be out of spite for whatever she was feeling because my change and receipt were in the same hand up until the point of handing to me. If this is you all’s customary method for handling this, please let me know and correct me. But I seriously doubt it. This employee made a point to do it.

Someone should correct her. This...

I used to really enjoy shopping here, but lately it’s been slipping. Every time I come in, things have been moved around—it’s disorienting and makes shopping more stressful than it needs to be.

Also, a lot of staples are often out of stock. There’s always something I can’t find, and even the bag situation is inconsistent. They keep switching types, and today they didn’t even have enough to double-bag my groceries. The staff member seemed annoyed when I asked, which didn’t feel great.

The produce has also gone downhill—fruits and veggies often look a bit old or past their best.

They’ve got a points system, but after six months of shopping here, I’ve yet to see a single reward from it. It honestly feels like the place is a bit mismanaged right now.

Lately, customer service has been hit or miss. There are still some really friendly team members, but I’ve also had a few interactions recently that felt pretty unfriendly and unhelpful.

It’s a shame, because I want to love shopping here and support a local business—but the experience has become frustrating. I’ve visited the East Nashville location, and it felt noticeably more organized and well-run...

I appreciate that this place exists and I love that it’s always empty but there a few things that make it so that it’s just not worth it. The lack of selection, haphazard pickup packing, and high prices are together a deal-breaker. Almost everything is at least one or two dollars more expensive than at Whole Foods or Kroger and the selection is smaller. I love supporting small businesses and definitely queer-friendly ones - but I just can’t afford to get so much less food for the same amount of money. Also, when I order online they throw all of my produce, raw meat, cans, and everything together completely randomly. This is a basic golden rule of groceries and it’s totally unprofessional. Lastly - their website is a mess! It has practically no information/description on most products and the photos are blurry. Also, the quantity situation is completely unacceptable. I pressed the plus + button 4 times for green peppers and 3 times for orange. I got 2 of each. So basically it’s whatever the shopper decides you’re...