Porky's Lechon Barbecue — Restaurant in National City

Actually ZERO Stars for this business Porky’s Lechon. I really don’t want to be this harsh but this place really should not be in business if they continue to conduct business this way.

We attempted to place an order for a whole lechon, pork belly rolls, full platters of various other menu items but this place does not have any customer service at all. Why and who are you in business for? Customers obviously. Their ordering system is not a system at all.

We call their number listed and they tell you to hang up and text them back with your order. O-K. So we text the order early afternoon and wait for a response. Many hours later, 3am to be exact, we get a screenshot of the order via text with no instructions how to pay (in full, pay a deposit, where to pay - which looks like in person only) no online payments offered in this day of age. Well we are many miles away and prefer not to drive there twice to pickup at a later date. At this point you realize that you don’t want to risk moving forward with the order if the initial contact is as poor as this therefore jeopardizing our event. In our words, alanganin.

Pare some advice - If you want to do turo-turo style fast food then just stick to that. But stay away from catering and larger orders especially for lechon when you know these are special occasions in our culture with many expected guests. It’s understandable that owning and running a business is challenging especially if you wear many hats… (cook, manager, owner, receptionist, host, bookkeeper, web manager, etc.) but you should really get some help in the weak areas of your business that your would-be customers are bringing to your attention. I’m not sure if you got a bailout during the pandemic but every single customer should be treated with prompt attentive service, respect, and honesty in delivering such service. You should be enthusiastic and grateful that your phone is ringing with orders and not act so nonchalant as if you don’t need the business.

Please be a professional...

I placed the order last Wednesday March 31st for a 1 whole lechon belly to be picked up on April 4th at 12:30pm. We drove from Los Angeles to San Diego to pickup the order. We arrived at 12noon & noticed a lot of people are waiting in line. So I waited until 12:30pm but unfortunately a lady told people in line at 12:10 that they ran out of lechon belly & it will take another 45mins. I waited until 12:50pm & no lechon belly plus people are already agitated because they are waiting for their orders. People started not respecting the line so I lost my turn. I decided to leave empty handed. Management didn’t handle the crowd very well. They hide inside not telling everyone what’s going on plus management didn’t give a waiting number for everyone so that people doesn’t need to break in line just to ask the people inside the restaurant. Such a very bad experience & I won’t recommend this place at all. On our way home to Los Angeles Mike the owner called me apologizing for what happened. He even said he is willing to deliver a whole lechon to us in Los Angeles on our wedding anniversary April 8th. I accepted the offer.

Today is April 8th he came all the way from San Diego to deliver his delicious lechon. Thank you so much for the lechon Mike 🙏🏻🙏🏻🙏🏻 Your lechon is really delicious 🤤 🤤🤤🤤 We are delighted and thankful for your good customer service 👍👍👍👍

Wish I could post photos of your delicious Lechon here .. but I will do it on...

We have visited San Diego each of the past four Christmases. We discovered National City and tried many Filipino restaurants. But when we found Porky's Lechon we felt we found the best food ever! EVER! Mike and Karen give their very best and it shows. On a week long trip we visit 3 times. We even take some back to our hotel refrigerator to enjoy later - hit or cold. Now let's talk Crispy Pork Lechon made here! It is definitely the best ever had. It's tasty, cooked to perfection, and the crispy tasty skin is what makes it outstanding. The Lumpia Shanghai and adobo goes great with it - but savor the Pork Lechon here. A true treat to behold. And Mike serves up the whole crispy cooked pig for a great party. If you go - please let them know how much you enjoyed what they prepared. They really deserve high praise. And tell all your friends and family and co-workers. It's not easy to make a living but this place really provides a great service and product. Be patient also - this is all run by family and not a streamlined corporate place. It's just damn great food. BRAVO! We will be back this Christmas. Hope to see you there....