Domino's Pizza — Restaurant in Needham

I work at a Hospital office (not a huge Hospital building) - I ordered Pizza for lunch at 1200 pm - spent my lunch outside waiting for a driver that never shows up . When called back they claimed they came and called my desk but got the main line of the hospital . The caller advise that they will come again , this time provided my cell. waited over an 1hr call them back , they claim that they did show up and I did not pickup. My cell never rung and they argued like its my fault and said they will not be coming back again. I went to pick up my pizza myself(10 mins drive), paid full price including delivery without even an apology . they took the full payment and argued that IIIIIIII WHO WAS HUNGRY GAVE THEM THE WRONG NUMBER . After finally receiving this pizza it was COLD I couldn't even enjoy it . usually I love Dominoes but this has been my worst experience ever wit . its not the company its that location that I am talking about !!!!! So you guys can interpret their services but to me they have no compassion , they do not care about their customers. That's what I got from this HORRIBLE EXPERIENCE. I did this review to make sure they never forget how they treated me !! @mzfania on instagram if you need more...

This Dominos had a great deal on pizza, but the experience was poor. I came in because my order was done on the tracker and it was a pick up order. The staff saw me and didn't greet me, it seemed like they purposely looked away. This lasted about 3 minutes. Once greeted I told them I was there for a prepaid pick up to which the employee said "oh" and then walked away for another minute. When he came back he told me my order wasn't done and that I needed to wait a while. I assumed this must be just a couple minutes as I came in soon as the order was completed on the app. I waited 10 minutes. I understand this was a large order of 4 pizzas, but this was why I had ordered it for that specific time. It was for my son's birthday and I was almost late because getting pizza took nearly an extra 15 minutes. Again, the price was great, I'm sure I would've spent much more money at the competitors and I can't be upset about that. It was the service was much worse than...

I'm not from the area but a frequent Dominos customer. First I called in a order for a medium buffalo pizza simple, 15 min I walk over to pick it up (working in the area).I enter asked what was my order I tell the man he goes over an checks the pizza asks if it was small or large I tell him small. He then goes over to the prep station I presume an pours about 1/2 cup of Buffalo sauce over when I opened looked to be just a pizza with chicken. When asked is that how you make that ? I get a yeah that how we make it. Now this being my favorite ordered pizza from many establishments. This is not how it has ever come. 15 buck to boot. VERY DISAPPOINTED an hungry wasted my...