Absolutely without a doubt the worst fast food establishment, both in terms of customer service and quality. Most recently, I arrived and ordered 2 milkshakes, just 2 shakes. After 45 minutes of sitting in my car waiting and seeing everyone who got there after me get their massive orders, I was getting frustrated. I buzzed in on the intercom again and they said they didn't have my order at all. They asked if I placed it on the app like I messed up, and I was like no I just spoke to you and ordered in person 45 minutes ago. They said they would take my order again but it would be another 15 minutes.... I left and do not plan on returning. Please take your business elsewhere, please. There is another Sonic in Athens that is smaller but worth the drive. Far better...
Read moreI stopped here on a roadtrip with my two young children. After a day and a half of driving, I was ready to finally land in our new home after a quick break.
The food was good, but what really stood out to me was the service. Jonathon was so amiable and an excellent server. Most of the time, it's pretty clear the person on the other side doesn't really care about you beyond the paycheck they're earning. Jonathon was super personable and just seemed like an all-around great guy. And I couldn't help but notice a few scripture verses tattooed on his arm. What a great way to live out one's faith -- even the smallest of acts can be done with great...
Read moreThey need to be a little bit nicer to people who come there to eat,,, and make sure you get the food that you order because if i say no mustard and ketchup and no mayo and still get it on your sandwiches it really makes me mad,should be getting what you order for free after as many times as it has happened to me and my family!! We don't even go for the milkshakes anymore they never take the time to make sure that they are mixed up well and even as cold as it is outside you get ti the window and they hand you your shake and it's already melted and is just plan nasty!!! Oh and they close at 10pm Friday and Saturday nights not at 11pm like it...
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