When Golden Gaming announced the hiring of Chef Johnny Church to head up Stratosphere and several other properties in their diverse portfolio it was obvious change was afoot, the subsequent acquisition of other Chefs including Scott Green and Pawan Pinisetti eventually followed by Bradly Manchester leading the whole portfolio including PT’s forward through the pandemic.
Sporting some fifty-plus locations across the Valley, concepts ranging from PT’s Ranch, Pub and Brewing Company to Sean Patrick’s and Sierra Gold it was at “SG Bar” or “Sierra Gold Elevated” that four friends met for football, the space at 9580 West Flamingo Road apparently once owned by Andre Agassi far more attractive than the average 24/7 spot both in terms of décor and layout.
Spacious and virtually smoke-free, a location just off the 215 offering convenience and ample parking, it was immediately on entry that a smiley waitress offered greetings and seats in a rounded booth overlooking several televisions all eventually tuned to the Buckeyes and Irish.
No stranger to 24/7 eateries on-Strip and off, expectations hopefully gauged appropriately, it was with Iced Tea poured and refilled frequently without request that dinner began with Pizza Rolls and Queso, the piping hot inside Wonton wraps while the later was pretty basic.
Doing away with their former “Giant” Pretzel in favor of Bites, still offered with Mustard plus thick Beer Cheese, it was next in fried Shrimp plus Squid and Chicken Parm Sliders that diners indulged with each performing well thanks to good ingredients and a lack of oiliness.
Finding Fries a bit limp, though Guinness battered Cod fares well, it was as a conclusion to savories that Nachos, Meatballs and “Elevated” Ham & Cheese outpaced similar spots though PT’s signature Gilroy Pizza with White Garlic Sauce would have been better with a slightly darker Crust.
Closing out the early-evening with two Desserts, each $8 and all served in shareable portions, suffice it to say that SG’s Warm Apple Pie and Brownie Sundae don’t try to reinvent the wheel and succeed...
Read moreConsidering I work in customer service, this was the perfect opportunity to show my team what not to do. I'd advise running cameras for tonight between 8:30pm-11pm, for reference.
My coworkers and I recently visited and ended up in Brittany's section. Although she greeted us initially, she rarely returned. We had to repeatedly flag her down to place our food and drink orders, struggling to get her attention as she was always on her phone. Meanwhile, her coworker Chris working in the next section was providing great service.
Our drinks frequently went unrefilled, and as our visit progressed and we grew more irritable, Chris took over Brittany's section. I placed a to-go order with Chris, and Chris had Brittany come over to ring it In since our tab was with her. After inputting the order, Brittany came over to us, tossed a bill to one of my colleagues, saying, "I don't know if you want your tab but..." before walking off and not returning. Unfortunately, she did not charge them for their meal or several drinks, and we couldn't get her back to correct the mistake. At that point, we felt it was no longer our responsibility to chase her down.
Despite this, I want to thank Chris for her exceptional service. She was incredibly kind and attentive, but unfortunately, we won't be...
Read moreI’ve been to this establishment a few times and here’s my take. I’m a fair skin black man and each time I’ve visited this place no hello, how are you, noting. I usually sit the bar and I can’t help but to notice every caucasian person that walks in is greeted right away. I unfortunately go on the nights where the same bartender is usually working, it almost feels like it’s to the point where she ignores the fact that anyone has sit at the bar, maybe it’s a lack of awareness, or the fact that she’s texting, or maybe I’m not white enough, because the white gentleman sitting next to me had no problem getting attention. I torture myself with this bar because I live four minutes away and that’s the closest decent bar looks wise, but if the service was up to par with the aesthetic, we be talking 3 to 4 stars I don’t know if it’s management don’t know if it’s the fact that they can’t find good workers that they have to put up with this type of employment But this was my last time visiting and it was so bad I had to give this review my burger was burnt and the service was horrendous , The one bright side I can say is that the bar back did a better job than the...
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