A really beautiful restaurant walking in the atmosphere is so breathtaking. We ordered the out of control sushi roll (amazing role unique flavor but would order it again) along with the salmon bento box and the chicken katsu Bento box. The chicken can't sue was awesome but my daughter had ordered the salmon and she took her first bite and looked at me like it didn't taste good So I took a small bite and it tasted off like not cooked properly or I don't know what was wrong but it just tasted off. The manager had come over and we let her know, then the waiter came over we let him know. We didn't want a replacement for it. We were just ready to go. We just wanted to get a box for my chicken katsu and order some fried bananas to go. It was almost 20 minutes later. He brought our check and the bananas. They had removed my daughter's food but of course that's expected because she ate three bites of it. I figured an apology for my daughter not eating a meal. When her and I were coming out for a congratulations meal for her. I assumed that because one whole meal at our table of two was not edible that there would be some type of compensation. The waiter said we removed from the check the meal that was non edible which is automatically expected since you took it away and she only ate three bites of the whole meal.
The bananas would possibly be free but no and we never saw the manager again since we originally said something. The whole experience there was about an hour and a half and we didn't order a lot of food or anything like that. They are extremely slow! When we arrived there was only one other family there and they had already got their food. Very questionable if we go back and it would only be for a couple of rolls. We were super excited that there was a restaurant on this side of town and completely let down in our experience there.
Just got home and opened up the fried bananas and they were not fries but deep fried in tempura breading. Really not happy all...
Read moreIncredible place with great service and even better food, my only complaint was not having tried this restaurant sooner! We went for lunch on a Sunday at 2 PM, we were sat immediately even though they were busy, and they took out orders very quickly. We ordered two of their lunch specials (The salmon teriyaki box pictured) and an order of chicken yaki udon, and all of the food was fresh, flavorful, and satisfying. You can choose between soup and salad, I chose the miso soup which was phenomenal and definitely some of the best I've had, I'm told the salad was a bit basic but very fresh and the dressing was excellent. The portions are large and definitely more than worth the price at about $15 per person, everything was cooked to perfection, chicken was juicy and just the right amount of crispy, the tempura had an amazing crunch, and the sauces they used for everything was sweet and savory, bringing it all together for a delicious experience. It's going to be hard to go anywhere else from now on, if you're in the mood for a mini-trip to the authentic flavors of Japan, definitely make this your stop!
Edit: 12/30/24 Went here again for my birthday and the food was even better than I remember with service to match! Jennifer was an excellent server and both the Chicken Katsu box and Ichiban roll tasted fresh, carefully prepared, and overall wonderful. After my "gracious" father informed them it was my birthday, they even included a special treat at the end that was incredibly touching. This restaurant feels so much more personal than any nearby dining experience, and has quickly become my favorite in the city. In the words of a famous cyborg,...
Read moreLarge menu and bar selection, shows potential but not quite ready for primetime.
The tables are very close together, where most opposing chairs are touching one another.
Both the Whiskey Smash and Pineapple Rum drinks that were ordered were not balanced. I had to send the whiskey smash back, strong taste of lime & soda water. It didn't help that the drinks sat at the end of the bar for over 15 minutes, even after I had asked our waitor to check on the drinks 10 minutes after ordering them.
The service was very bad. After being seated, it took nearly 10 minutes for the waitor to take our drink orders. It would be another 10 minutes before he returns to take our food orders. The kitchen was busy so it did take another 15-20 minutes before the appetizers were brought out.
My partners meal would arrive another 20 minutes after that without rice. It would take another 5 minutes for a bowl of white rice to arrive at the table. I politely asked for him to check on my food.
Another 10 minutes pass as my partner is taking her last bite, they asked if I would still like my dinner as it was apparent my waitor had never entered my order in. I asked them to cancel it and bring the check. The waitor never apologized during the meal and i ended up stopping at subway for dinner on the way home.
I hope they improve their bar and service staff as the location is great and the menu is expansive. There are significantly better sushi options in the...
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