KFC — Restaurant in New Castle

I am definitly not one to leave bad reviews, but there isn't much nice to say... We haven't had the best luck here, but thought we'd try again after the new renovations. No improvements.

Almost all the food on the buffet was either empty or old and dried out (at 12:15!). Anything I asked to have a fresh scoop of was either denied, or seemed to be a huge annoying hassle. All desserts sat empty for our entire 1 hour visit. Mac and cheese was so dry, it was brown and the entire bin was almost hardened into a solid block. The biscuits were so hard we literally couldn't bite them. I asked for a fresh one, so my 85 year old granny could actually eat it, and the employees made of my request and snickered over the headsets. She lives on a fixed income, and now and then likes to treat herself to their buffet. Sadly, I feel like it's a big waste of money. Empty bins, bad service and old food is not what she was hoping for.

The new renovations are nice. The colors are good and it looks modern and updated. However, it was not especially clean. I really wish I had more nice things to say, but service and food are consistently bad.

For $9-$10 a person, there are definitely better home-style...

My receipt says Crystyn, so anyway the lady tried to charge me $28.52 for 2 legs 2 spicy tenders and 2 sandwiches. 1 spicy 1 original. No sides or drinks. Then when I got to the window I asked why so much, and she said $7 plus tax for the 2 legs alone. $10 plus tax for the sandwiches and $8 plus tax for the 2 piece spicy tenders. You're supposed to get one sauce free and she had already given me my receipt before I asked for a sauce and had already charged me for this sauce before she even knew if I wanted any. Told me getting it spicy is an upcharge. And then when I got my spicy tenders the container was filled with their grease and all of the crud that goes on the bottom of the fryer. The tenders were covered in that black stuff from the bottom of the grease pan. I asked for new ones she was said she would have to charge me twice. I asked for a ranch and a KFC sauce she gave me a barbecue and a honey mustard. By the way I told her to take the $7 chicken legs off because that's ridiculous $3.50 a piece. When they're going to pick out the smallest one that gives you two whole bites. This brought my bill down $10 taking...

Went in for an interview, got the job was told I would be getting 40 hours full time. I worked only about 2 weeks bc I was getting the least amount of hours out of everyone (only getting barely 25-30 hours) so I went and found a new job and i told the gm why (bc I'm not getting the hours I was promised) and she has the audacity to say "so instead of asking for more hours your just gonna split". When I have asked for more hours but I was promised for 40. Was told by a few of the workers there she doesn't even give ppl 40 hours. Clearly they will say anything to get ppl to work for them. You don't even get a free meal for your break only 50%off an you can only get that discount on your break an your limited on what you can get for it too. Stingy wit there money, you can tell bc for 1 piece of chicken can run you up around 4-5 dollars. So if you plan on working at kfc make sure you only want part time bc your not gonna get full time,...