Sugar River Pizza Co. - New Glarus — Restaurant in New Glarus

Food: 4/5 Service: 1/5 We arrived and had a short wait. When we got our table it was outside on the patio. When I went to sit down there was pizza spatula on my chair. It was filthy. Not only was the patio covered in used napkins and bits of garbage, but it was also full of big leave piles. I think they need a leaf blower. Our waitress swore multiple times while serving us. We don’t need that kind of language when we’re trying to enjoy a date. She also was very unconcerned when I told her there was broken glass around our table. She didn’t bring our check— I had to go find her to pay. Our food arrived in a timely manner, but I asked for some Parmesan cheese. She instructed me to look in the caddy on the table. I told her there was only red pepper flakes & no cheese. She just said okay and walked away. I never received any cheese. When we were enjoying our calzone, which was fabulous, we looked up as two waitresses were busing a table on the patio. They were emptying the cups on the table by throwing the leftover liquid & ice over their shoulders onto the trail (almost hitting a family walking with a stroller), into the near by planters, and up onto the parking lot. Looked so unprofessional. We couldn’t get out of there fast enough. If we go back we will be sure to get...

We thought it was a kid friendly establishment. So we chose here to get a pizza for the family. Our 1 year old was exhausted from the day and was no longer being quiet. I was grateful he wasn't crying but he was squeeking and screaming while he laughed and had no more patience for pizza. The waitress came over to us and said please please if there is anything you can do to get him to stop we would appreciate it since we have other customers. I was so embarrassed and shocked we decided to walk out as that was our only option to get him to not be loud in there. The manager tried giving us crayons as we walked out! Don't you think you could of done that before you asked my 1 year old to be quite. So hungry we left and would not be back. I understand a child being loud in a restaurant is highly annoying but if it was my restaurant I would of said her is some crayons to keep this little guy entertained or some complimentary pizza bread or crackers. So unless you can be sure your baby is quite the entire time...

If you like expensive drinks and overpriced pizza then this is the place for you!! The service was lackluster, we didn't receive any drinks once our food came and were never checked in with. The appetizer we bought (pretzel bites) was good except that they brought us a spicy mustard dipping sauce instead of the beer cheese that was suppose to accompany it. If we had proper service we could've corrected this issue... The pizza arrived in a decent time and had plenty of toppings, however, the crust was not cooked all the way, the cheese was not melted in the middle, the toppings all fell off because they were on top of the cheese and the sauce was minimal at best. We asked for suggestions for a drink that was apple ale based and the server suggested a Fandango... It was $10 a can, was sour cherry flavored and tasted like wine. While he did offer to get us another drink I opted for...