Dunkin' — Restaurant in New Hanover Township

HORRIBLE & RUDE SERVICE !! While the location is convenient, the food and service quality is disgusting. Had I known I would’ve had to deal with an billigerent fool first thing in the morning, I would have gone somewhere else. I went there on 7/13/2025 at approx 7:10am; order #1618 (Sanchez) and ordered a large order for my unit. I never received my receipt. When I inquired about my receipt the Indian guy at the front counter shouted and said “it’s too late we threw it away”. I politely asked him to please re-print a receipt as I had a large order and need to request payment from other people I bought food for. He kept insisting that it was too late and kept yelling at me that “he was too busy”. When I explained that he never provided a receipt for my order he started to shout that he “Serves” me (the military; Fort Dix) and that I shouldn’t get upset at him for how he “serves” us. He became billigerent and disrespectful. He then walked over to the register and prints my receipt. Took him LESS THAN 10 seconds. All the time he wasted to shout and be billigerent he could’ve printed my receipt and gone on about his day. For the record, HE DOES NOT “SERVE” the military community. Dunkin Donuts is not the USO. He collects a paycheck to do his job and provide customer service to PAYING Dunkin Donuts customers and should act the part or find a...

No Donuts?????? You guys run out of donuts too often. Dunkin' Donuts is a popular chain of coffee shops that has gained a loyal following for its delicious donuts. Therefore, it is important for Dunkin' Donuts to make sure that it never runs out of donuts. Not having donuts available at the store might result in customer anger and frustration, leading to a negative impact on business. Donuts are an integral part of Dunkin' Donuts' brand and menu, so it is important to ensure that they are always well-stocked. Running out of donuts might increase wait times and cause a decrease in foot traffic to the store, upsetting loyal customers and discouraging new ones from giving the chain a try. Overall, running out of donuts can lead to a loss of business and a drop in customer satisfaction, making it important for Dunkin' Donuts to always have plenty of donuts on hand to satisfy the sweet-tooth of...

I’m here to update you all about my experience over the past year and it is still bad. One time I ordered a drink and I got my food before my drink then I asked for me drink he replied I gave it to you then looks into my car to see my cup holder then says let me see your receipt as if I was trying to get free stuff then he looks and sees my drink is next to the register doesn’t say anything and hands it to me. No Apology no nothing. They’re too cheap to give you the caps for your coffee lid so it spills out when they hand you coffee before it even get in your car or hand at that. The bagels are stale. I completed the survey on the receipt and I was called by the owner to come meet with him and I did. All he did was tell me I’m wrong and the staff will be more courteous. Now I have the issue that they all know me as the guy that complained so now I don’t feel comfortable to even return to...