Rally's — Restaurant in New Orleans

Terrible experience was in the line for 40 minutes 20 minutes before ordering only two cars was I front of me that never had order. After ordering 20 minutes between getting to the window and pulling off . They had a customer arguing with a employee before they wasn't taking her order as a walk up so the drive through got held up I guess all the employees was entertaining that customer because the line completely stop for 15 minutes until the customer left. When I finally got to the window I ask for a complementary fries for waiting so long and massing up my bladder holding my urine so very long they told me they doesn't give out fries that was fine. After they final gave they gave me my order I ask for my receipt they said they not giving out no receipts because the printer wasn't working they saw I wasn't moving until they gave me something with some kind of information on it no one wanted to write nothing down and then the young lady had to ask who is the manager and what name should she write I wonder if I have the correct information. So I really had a...

They got my order wrong. I immediately called After I discovered the mistake and the manager on duty said come back by and I will replace your order. I unfortunately was picking somebody up from the airport and that took longer than expected so when I did arrive Looking for the correct order shift change had occurred and the current manager on duty said they couldn't offer me a corrected order then reconsidered and said that they could only give me the corrected sandwiches and that a drink while I waited 5 minutes was impossible. I pulled into the parking lot so that other orders may be completed upon which I noticed that no one was in the restaurant anymore making orders. I left I'm furious and I had now spent over an hour or more waiting on a $5 order. The 1st manager handle date exactly how I would expect any manager to dress a simple food order mistake the 2nd manager's behaviour and then disappearance with staff is absolutely unprofessional and incomprehensible. I will be calling the store tomorrow and the...

Hamburger was not fresh fries barely warm apple pie over cooked filling all ran out that is the one on Jefferson Hwy in Harahan the one on Carrollton in New Orleans nobody could or would take my order cause of some kind of personal problem they had at home woman was upset and the other people were more worried about her problems than serving food I understand people need comfort but you don't shut down a business because one person is having a bad day you have them sit down collect themselves calm down and take your food orders while person is calming down than send them home to take care of their problems both places have made me decide to go to subway because of constant similar issues I'm done with these two particular Rally establishment I know not all of them are ran so poorly but I've given up on those two would not be surprised if you have received many more messages like this about them I don't have anything good to say about them I won't go there if someone...