Grateful Bites Pizza Shoppe — Restaurant in New Trier Township

I am changing my review to 2 stars after repeated poor service. The food remains tasty. I think the arugula salad is terrific as well as the pizza.

Here is an example of my recent service experience. I tried to order online. After submitting the order it was rejected. I input everything again with the same result. I had to call in the order. 15" process. When I arrived at the restaurant I was told the website was turned off. I think if they turn it off, it should say as much and not lead me on. Already frustrated I was told the order would be ready early, in "a few minutes." 15" later I was told it would be 10" longer. They could see I was frustrated with the website issue and then again with being misinformed about the wait. Was there an apology or an offer to comp something? No. I got home and the order was wrong. I'm sorely...

Along with the name, there are at least 5 Robert Hunter lyric phrases on the walls. The rest of the decor was a modge podge, perhaps attempting to appeal to the artsy Winnetkans, but I was turned off. I wore my dancing bears shirt and felt a little out of place, but that's pretty much true whenever I go into Winnetka for any reason. Still, I'm taking away a star for not having at least a tour poster up somewhere.

The pizza is wonderful, cooked in a traditional oven. The thin crust is as good as Pizano's or Main Street Pizza. The salads were fresh. They used real lemon juice for their lemonade. No ice though. The hummus plate was too much garlic for me, but I'm kind of wimpy with garlic.

Overall, there are no disappointments with the food, and the pizza...

We used Grateful Bites to cater my mother's 70th birthday party this past weekend and it was unbelievable! Matt and his staff anticipated our every need and made the party an absolute success. They brought the mobile wood fired pizza oven and passed bacon wrapped dates/caprese skewers for apps and then served salmon, sausage and rapini pasta, and arugula salad for plated dinner. The guests all raved about the food! Margarita was the service lead and Dennis manned the open bar. All the staff was fantastic but these two specifically really made everything feel easy and took care of the guests until the bitter end. Cannot recommend Grateful Bites enough for their...