The reviews did NOT live up to the expectation. Decided to give this place a go because of the great reviews it had, I called in for a to go order & was greeted by a rude host. While I was placing my order, the host started speaking to someone else on the phone, which was a bit unprofessional. Today’s order was for a “Cheese cheeseburger deluxe”, which was SUPPOSE to have been cooked well done. I was told the order would be ready in 10 minutes, once I got there (10 minutes later) I had to wait an additional 15 minutes before I received my food. I was also over charged a few dollars, so I asked for a receipt to see what had happen.. The host took a piece of paper and wrote “cheese burger” and the dollar amount. Since this was a local place, and my first time in, I didn’t let it bother me. What really bothered me, was the food. Most of the fries were either overcooked, soggy or completely burnt. The burger was a complete disappointment.. Not only was it NOT well done, it was flavorless. A very disappointing experience overall, had high expectations for the place.