Agnanti

Lost a regular customer as of 5/29/21

As someone who has grown up in the restaurant and hospitality business and who is 5.5 pregnant, I WILL NEVER RETURN TO AGNANTI AFTER MY EXPERIENCE WITH THEM LAST NIGHT.

I am 5.5 months pregnant and showing. I live 1 block away and since lockdown, I’ve ordered takeout or delivery from Agnanti on average, once a week as part of my efforts to support local restaurants.

Last night, I was feeling very nauseous (as I have for most of my pregnancy). I called Agnanti to see if I could do takeout for warm bread and olive oil on the side since that’s about all I felt I could stomach. I spoke with a woman there who told me that they usually don’t do that (they don’t have it on the menu and usually don’t charge for it when sitting down at a table). I replied to her that I would pay whatever they wanted to charge me, explained to her that I was pregnant and nauseous, and she replied I could pick up the bread.

When I arrived at Agnanti to pick up the bread around 8:19pm (so almost a closed kitchen), a different woman on staff greeted me and proceeded to explain that they wouldn’t be able to sell me a side of bread because it was Saturday night and they only use the bread for table service. With tears welling up in my eyes, I explained to her that I was pregnant and nauseous and would pay whatever they wanted to charge me for the bread, and that I just really needed some warm bread. The woman replied that they couldn’t do that because of the previous rationale. I said “so if I sat down at a table right now, would you let me pay for the bread?” She said no because I would need to order food with the bread. At that point, I was like “forget it” and walked out.

I walked over to Gregory’s Taverna, and with kindness and compassion, the woman on staff there gave me even EXTRA bread and a side of olive dip and for only $2.

AGNANTI- YOU JUST LOST A GREAT CUSTOMER AFTER THE APPALLING LACK OF COMPASSION I EXPERIENCED LAST NIGHT WHEN I TRIED TO BUY BREAD FROM YOU THAT YOU USUALLY SERVE FOR FREE WITH YOUR TABLE SERVICE. And I will make this known to as many mothers in our community.