Autumn — Restaurant in New York

This place is my regular go to place for dinner. I have been getting food for over two years. But first time i noticed something that made me think twice for not ordering from this place anymore. I work across the street. As always tonight i went there to oder my food right 10 mins before they were about close. While i was ordering my food i noticed the guy was in the kitchen drop 3 pieces of chicken while was packing it for delivery i guess and he didn't hesitated at all putting it back again. I informed it to the guy who was in the counter. Despite being paying attention on that issue he got rude with me and raised his voice like- what you want small or big". i was like wait, why you didn't say anything after i informed you something that is not supposed to be and instead of taking that seriously you are rushing me out to place my order. After that we had a little bit of argument and then i asked to return my money and I left without ordering. God bless that person who ordered that food. If they can do this to a regular customer after that customer witnessed everything happening, god knows what they do behind our back. I am not ordering my food ever again from this place. Good...

I held back from writing this review because I was truly unsure and thought it was a one off type of situation until it reoccurred and I’m more than sure now.

I have experienced food poisoning on two different occasions from this place. The first time it was their egg foo young. I never tasted anything bad but I was severely sick for days. So bad I had to have a mobile IV come to my house. This occurred last summer. Recently, my friends came to visit and really wanted to order from them again so I just had a half of a wing, a little fried rice ,Singapore Mei fun and sweet and sour tofu and I CAN NOT BELIEVE I AM THIS SICK AGAIN. Another IV visit and that didn’t even help. Just for some clarity, I’ve eaten at other Asian restaurants and have never experienced this. Just be mindful of this restaurant. Something is questionable about their food within the past two years. Prior to that never had a problem...

this is a mixed bag. i really like their food, particularly that they have a corn chicken egg drop soup. i ordered probably 10 times in 3 months. i had ordered on their website and got a lunch special (along with many other items) in the evening several times because it was available and didn't specify the time. it all worked fine multiple times.

then one time, when i was sick, i did the same thing, ordered lunch special along with several other items totaling over 50 dollars and waited for 1.5 hours for the food. i called them and they laughed at me and said "you ordered the lunch special so it was cancelled."

i was like WTF i'm a repeat loyal customer who has ordered like this before. regardless, why wouldn't you notify me he order is cancelled. i'm sitting here waiting for the food 90 min and had to call you to find out, no email, no call.

they LAUGHED at...