Burgers Tacos Wings & Seafood — Restaurant in New York

I kept seeing Black Resource Network talk about this place and how the food was good and i'm a big supporter of black owned businesses so I set up a lunch business meeting there on March 2nd. I thought the inside of the establishment was pretty cute as they also has a podcast station set up. There were other people also there eating. I was taken back in regards to the music because every curse word including the "suck my D" word was in the songs and it was a turn off of how much cursing i heard from numerous songs that were playing. Listen, I for one love hip hop but seriously they could've played the edited version. Mind you we were there for a 1pm lunch meet on the weekend. The cashier was very polite and nice. I couldn't remember her name but she was of lighter skin, slim and had her hair pulled back. I ordered the wings with the two sides and up graded to a strawberry drink. My business partners ordered the sliders and wings as well, along with drinks. The cashier asked if i wanted blue cheese and I told her NO, as i was allergic to blue cheese. She then offered ranched and i asked her what was homemade ranch as i've never heard of that and normally when ordering wings you get the choice of either or, without a charge. She had no clue what that meant as well so i declined. Although i declined when she brought out my food she was kind enough to give me a little to try. The potato salad lacked season and i wasn't impressed at all. The macaroni salad could've been cooked longer as the noodles tasted under cooked and i didn't taste any season. The sides came in these small black cups which to me wasn't worth the money i had just spent. On March 6th i decided to give this place another try because to be fair i enjoyed the wings. This time my business meeting was with a different individual. He met me there and we placed our order. This time i just ordered the wings, same drink and the other individual ordered the Salmon nuggets or something like that. The same young lady was there and she remembered me and said " oh yeah no blue cheese because you are allergic". The music was still unpleasant only due to the foul language and this time i didn't point it out the client actually noticed it. I asked the girl at the register did they have the edited version and she actually turned to something else as she stated they really didn't have anything edited. She brought out my food and this time the wings were a little on the dark end, slightly hard and over cooked. I received a side of ranch in which i thought was ranch. I literally thank god i had Benadryl on me because the ranch was label wrong it was blue cheese. I felt the left side of my lip swelling up and i called the girl from the register and told her that i was having an allergic reaction and that i needed water asap. The client as well as the young lady both said it was definitely blue cheese she apologized and said she wish she could've ran to the store to get me Benadryl but she was unable to leave i told her i was lucky i had Benadryl on me. She then stated that she would inform the group that puts them together to be more careful when labelling the ranch and blue cheese correctly. I asked her was the manager there she said yes and that she knew what had just transpired but she said the manager stated that she couldn't come out because she was prepping. HUH, What! I asked her to have her come out and have a conversation with me. When she finally came out she was combative, rude and didn't care one bit so i asked her was the owner around she stated " I am the owner" She then proceeded to try and argue with me about a mistake made by her staff. The whole time i just said "ok no problem" in hopes she would just own up to the mistake. Talk about a sense of entitlement, Lord she was obnoxious. Her behavior was disgusting. She then starts to stir the blue cheese and said its not blue cheese . My client had to tell her it in fact was blue cheese and he was disgusted by her. She never apologized or took accountability. I will never spend...

Our interaction with Fatima was great & she was more than happy to assist us by taking our order over the phone. However, there were minor issues with the order because we thought the food was over salted, but I believe it comes down to preference because others might’ve thought the food lacked flavor while we thought the food was packed with flavor. We ordered the jerk sliders, the steak sliders, onions rings, and southern wings with fries. The fries could’ve been crisper, more jerk sauce could’ve been added to the sliders, and less batter on the southern wings. Updated Review: Mr. Powers contacted me regarding my experience and wanted to make things right. I’m glad I took him up on the offer because the food was amazing. I ordered the chicken sandwich with onion rings & the chicken on the brioche bun was thick in the best way possible and maintained its juicyness. Also, the chicken to bread ratio was perfectly balanced. It was definitely one of the best chicken sandwiches I’ve had. The onion rings were fried to perfection, as usual. This is a black AND family owned restaurant that is passionate about their food & overall establishment. Although they received a negative review prior to my second experience, they maintained their professionalism & upheld the motto of customers come first. I have nothing but respect for Mr. Powers and his business partner/wife. Lastly, let’s not forget Fatima who is the manager, she has extraordinary customer service experience. I will be coming back with no hesitation and think everyone...

I saw a review about this restaurant on IG. Because I am a big foodie, I wanted to try it. You cannot call the business to place an order. You have to do it online. So I placed the order through Storefront by DoorDash. I wanted to make one modification and the website stated that have to call the restaurant to make any changes. When I called the restaurant (after being on hold for a few minutes), they stated that they did not receive my order and the employees were rude. Instead of offering any solution, I thought of calling DoorDash myself. I was on hold for a few more minutes before I could get any help from DoorDash. It really feels like this restaurant does not want to take any orders. And good luck getting any help.

The owner should take responsibility for how he does business. They don’t allow orders by phone so you’re forced to place an order online. Their system only shows names of the orders and doesn’t display phone numbers or pick up times. But the owner won’t change or acknowledge there are issues with the systems HE chose to implement. So this forces customers and employees to deal with these issues. So I don’t know how he expects to serve...