Cactus — Restaurant in New York

If I could provide zero stars, I would. They delivered an oil soaked shrimp quesadilla to my residence that had so much grease, the quesadilla’s breading was soaked through and brown in color toward the center. Upon taking one bite, I knew there was something off with the taste so I proceeded to open up the quesadilla & view it’s contents. The shrimps were totally brown in color as well as soaked in brown cooking oil that tasted of fried foods (the shrimp should be grilled and pink in color for the most part). There were also brown bits of fryer droppings in my quesadilla. I will also be posting this review on Yelp with photos. Upon speaking with the representative, she suggested that I continue to eat the quesadilla as the excess grease discovered was not in fact grease but, a “sauce” that they use. That was their entire scope...

So, I just ordered a cheeseburger deluxe and a grilled chicken sandwich. I opened the chicken sandwich because it did NOT look anything like chicken. I called them back to tell them I received the wrong thing and that grilled chicken is supposed to be a white breast and not a brown and pink glob of fat. They said that I did not state I wanted white chicken. Um...that's literally what grilled chicken is. Anyway, they said we can bring the new sandwich but I have to pay for it and that they will take the old sandwich back. I asked why and they Honestly hand to God said "I have to pay again because I already bit into the sandwich THEY CANNOT RESELL IT"!!!! OMG They resell returned food!! Stay clear of this place!!! That is the most disgusting thing I have ever heard...

Ordered a tofu & broccoli dish that was highly touted by a friend. The fact that it was not ready when I got there wasn't that much of a big deal, but the meal itself was quite lacking.

The ingredients were literally DROWNING in sauce and tasted very greasy. On top of that, when asked on the phone as I placed my order whether I wanted white or brown rice I specified brown, which the woman taking the order repeated. When I got home and opened the rice container there was WHITE rice.

I have been to busy take-outs in many places; MUCH busier than this one, so errors due to being rushed will not wash here. NOT...