Cold Stone Creamery — Restaurant in New York

Didn’t have a good experience with this place. We waited in a long line. When it was our turn, but the staff started to serve other people who were not in line behind us and asked them what they wanted. When we were passing by him, he didn’t pay attention to us at all. I was very confused and said we were in front of the line, the staff said he didn’t see and thought we were with the group before us. But we obviously had no ice cream in our hands and we looked very different from the folks in front of us, so I’m not sure why he said that. We got our ice cream. The strawberry signature one with chocolate waffle bowl. It costed $15. The strawberry ice cream was not well mixed and we had whole frozen strawberry mixed in the ice cream that you would feel chewing on ice, and the chocolate on the waffle tasted bad. I don’t recommend this place. I regret driving a long way...

Ordered a birthday cake for delivery and noticed that it had confetti inside the icecream right after ordering it. So i called and whoever was the guy that just opened up the place on Saturday Jan 27, was unprofessional, got annoyed with every question i asked, huffed and puffed when I asked if he can simply switch the cake for another kind which i stated which one, and to please write happy birthday (my child’s name) When i got the cake, it was the wrong one and no happy birthday on it all all. Disappointing when u spend over $50 for a tiny cake. Never again will I order from there. The guy i spoke with (didn’t catch his name) is obviously in the wrong place. Selling icecream while being rude and unprofessional is not a good...

The ice cream is the best in the mall, and of the neighborhood All of the employees are friendly, serve large portions of ice cream, love their occupation, satisfy all of their customers This store has the workforce with team that every shall have I never had a bad experience here, I entered than left happy The ice cream flavors speak for themselves, they are unbelievable! They blend with fruits, syrups, other of toppings, which makes them look better, grab our attention, have us desire it more, to give us a feeling that we have never had! I love this Cold Stone Creamery, I have told a lot of people about this store, I will...